Financial Services - Technology Consulting - Product Manager - Senior

The opportunity

The Product and Experience Design (PxD) Team, as part of the Platforms competency within FSO Technology Consulting, works collaboratively with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes, operating structures and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Our team helps clients sustain competitive advantage and profitability by developing technology strategies, products, and solutions to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.

We are looking for an experienced, passionate, results-oriented Product Manager who is a great problem solver with deep and proven experience in delivering products and designing product organizations to market to join our team of digital professionals in our PxD practice.

The goal is to support our clients to transform their business through product management. As a Product Manager, you will work with multi-discipline feature teams including user experience experts, architects, engineers and others to define and roll out products and services for large global organizations. You will take a user-centric and data-driven approach to product development. You will advocate for the user throughout the product development lifecycle.

You can break down and simplify complex processes and touchpoints to deliver exceptional experiences. You are a strategic thinker, can prioritize and define product roadmaps, manage a product backlog, make quick decisions and coordinate the team to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, and data strategy considerations. In addition, you understand and have a perspective on how product and delivery organizations are structured and operate within complex, regulated national and global companies.

Outside of client engagements, you have experience with business development activities (e.g. pursuits, proposals) and practice building activities such as mentoring teams and developing/delivering trainings.

• Strategy and Organization

• Develop product strategies that align with business objectives and account for technology, data and experience design considerations

• Support defining product organization and operating models (e.g. product taxonomy, organizational structure, funding methods, product delivery processes, governance models, decision-making models) that help our clients better allocate funding, prioritize work and drive quality and efficient delivery

• Improve portfolio management with product metrics and OKRs that align work to business objectives and increase transparency/traceability of outcomes

• Technology Delivery

• Drive technology delivery through defining business requirements (user stories and acceptance criteria), prioritizing backlogs, and creating and maintaining roadmaps

• Support cross-functional teams of designers, engineers and testers through the software development lifecycle (SDLC) from ideation through implementation and deployment

• Advocate and operationalize cross-functional best practices such as user testing, functional and regression test automation and alignment to industry/client standards

• Product Enablement

• Utilize prevalent product management tools (e.g. JIRA, Azure Dev Ops, AhA!, Productboard) to ideate and deliver technology solutions

• Utilize product analytics software and frameworks (e.g, Pendo, amplitude, etc.) to derive insights on user behavior, product performance, and value delivery, translating findings into actionable recommendations

• Advise on and implement best practices and standards for experience design, agile delivery, technology and data

• Learn and evangelize leading technologies including generative AI to improve quality and efficiency throughout the SDLC (e.g. user story definition)

• Core Consulting

• Construct and communicate a compelling story to…