Implementation Manager

This range is provided by Vie Cure. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at Vie Cure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians.

The Launch Leader will lead a team of Launch Specialists responsible for activating the Vie Cure software platform at Community Cancer Care Centers, clinics, and innovation partners. This role requires a highly organized individual with exceptional communication skills, a deep understanding of healthcare workflows, and the ability to manage complex projects.

The objective is to ensure the Vie Cure platform is deployed on time, within budget, and meets the clinical, operational, and financial needs of customers and innovation partners. This role may require significant travel (up to 50%) to client sites for project kickoffs, milestone meetings, and go-live support.

By bringing your expertise and dedication to this role, you will help empower community oncology centers and industry innovators to provide the best possible care for cancer patients.

• Decisive Goal-Oriented Leadership
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  Focus on achieving project milestones and activation dates, making data-driven decisions to address roadblocks.
• Establish a Collaborative Environment
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  Cultivate a high-performing, multi-disciplinary team environment that promotes collaboration, open communication, and mutual respect.
• Exceptional Cross-Functional Project Leadership
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  Manage and synchronize complex, multi-stream projects, expertly managing dependencies and mitigating risks across teams.
• High-Stakes Accountability and Follow-Through
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  Establish clear performance expectations and metrics for team leaders.
• Performance and Development Management
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  Conduct regular 1:1 meetings, provide constructive feedback, and identify professional development opportunities for team members.
• Conflict Resolution and Team Alignment
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  Identify and resolve inter-team conflicts and competing priorities among team leaders.
• Foster a Shared Vision
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  Ensure all team members understand how their tasks contribute to the overall launch success and client goals.
• Sustained Resilience and Adaptability
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  Demonstrate calm, focused leadership under the pressure of major EMR implementations, guiding teams through unexpected challenges.

• Methodology Adherence
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  Ensure adherence to Vie Cure’s standard launch methodology, applying proper governance and quality assurance processes.
• Resource Allocation
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  Strategically manage team resources based on evolving project phases and customer needs.
• Change Management Leadership
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  Champion the change management process, ensuring effective training and communication strategies for different user groups.

• Lead the full project lifecycle from launch activities to activation and transition to Customer Success Management.
• Develop, maintain, and track detailed project schedules using standard project management methodologies.
• Act as the primary contact between customer leadership/clinical teams and internal development/technical teams.
• Proactively identify and manage project risks and issues, developing timely mitigation strategies.

• Oversee the transition phase, ensuring a successful handoff to customer support and success teams.

• Coordinate internal and external resources, ensuring all necessary personnel are available.
• Validate client infrastructure readiness (e.g., network, hardware) to meet platform requirements.
• Ensure technical components (e.g., data conversions, system integrations) are ready for activation.
• Conduct in-depth analysis of existing clinical workflows and identify opportunities for process improvement.
• Communicate workflow configurations accurately to training and technical teams.
• Oversee…