Deal Desk Manager

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• Process all closed Sales opportunities and orders daily to ensure accuracy and completeness. Reconcile signed order forms against Salesforce opportunities and quotes to verify consistency in pricing, products, and terms.
• Responsible for calculating, validating, and processing monthly commission payouts for the Sales Team based on compensation plans and performance metrics. You will collaborate with Sales, Finance, and Rev Ops to ensure accuracy, timeliness, and transparency in earnings.
• Review, validate, and process monthly Sales reports from resellers. Quote, Opportunity and order line accuracy to be confirmed, ensuring clean handoff for downstream teams.
• Partners with Revops to maintain, troubleshoot and streamline Salesforce CPQ to support approvals, quoting, pricing accuracy, and reporting, ensuring compliance with business strategies.
• Manage SKU and price book configurations within Salesforce. Ensure all product offerings are accurately reflected, priced, and structured for quoting and order management. Will support product launches, update pricing models, and ensure operational compliance across systems.
• Collaborate with sales, finance, and operations teams to refine processes, gather requirements, and implement process and system improvements that align with company goals and support a SaaS Sales team.
• Create deal desk processes, approval workflows, and escalation paths.
• Track and analyze deal performance metrics (e.g., discounting trends, SKU usage, approval times, close rates). Share and present quarterly insights with CRO and Finance. Provide feedback loops to leadership on recurring issues or deal bottlenecks.

• 4–6 years of experience in Deal Desk, Revenue Operations, or Sales Operations roles.
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• High attention to detail for financial accuracy, data integrity and contractual language compliance.
• Excellent understanding of SaaS pricing, contracting, and revenue processes.
• Strong analytical and Excel/Sheets skills (experience with vlookup, pivot tables, index/match formulas) with an ability to translate data into insights.
• Exceptional communication and stakeholder management skills across functions.
• Salesforce Administrator Certification (ADM-201) is a plus.
• Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist is a plus.
• Familiarity with Agile or Scrum methodologies for system updates and enhancements is a plus.
• Excellent problem‑solving and troubleshooting abilities for user issues and system enhancements.
• Strong collaboration and communication skills to work effectively with sales, finance, and operations teams.

Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats and international commerce. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible.

From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.

When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Director of Growth…