VP, Data Center Operations

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* Job Description:

** The Vice President of Data Center Operations and Infrastructure is a leadership role responsible for overseeing the operational efficiency, performance, and long-term strategic direction of all data center facilities and infrastructure. The VP will ensure the reliability, scalability, and security of Flexential’s data center infrastructure, while managing day-to-day operations, capital investments, and long-term growth planning.
This is an exempt position and will require on-call responsibilities as well as travel to Flexential data center locations on a routine basis. Additional responsibilities may include the analysis of non-Flexential facilities as necessary for expansion/acquisition support, due diligence, and/or customer projects.
** Key Responsibilities and Essential Job Functions
**** Strategic Leadership and Operations Management:
*** Lead and oversee the operation of all data center facilities, ensuring the highest levels of uptime, efficiency, and performance for mission-critical infrastructure.
* Develop and execute long-term operational strategies for data centers, aligning with Flexential’s goals and business objectives. Ensure that infrastructure investments support organizational growth and scalability.
* Manage the P&L for Data Center Operations by optimizing operational expenditures, controlling costs, and improving efficiencies across data center operations, including power, cooling, network, and staffing.
* Lead the development and implementation of policies, procedures, and best practices for data center operations, ensuring compliance with industry standards and regulatory requirements.
* Ensure continuous improvement in operational performance, availability, and sustainability of data center infrastructure through the application of proven methodologies and emerging technologies.
** Infrastructure and Facility Management:
*** Oversee the lifecycle management of data center infrastructure, including server hardware, network devices, power, cooling, storage systems, and connectivity.
* Develop and execute infrastructure capacity planning to ensure that the Flexential data centers can scale with business needs and support growing customer demand.
* Optimize energy usage and cost-efficiency, identifying opportunities to implement green technologies, reduce carbon footprint, and leverage sustainable practices in facility operations.
* Ensure physical security of all data center facilities, working closely with the CISO (Chief Information Security Officer) and other stakeholders to maintain secure environments for critical assets and data.
* Develop and maintain disaster recovery and business continuity plans, ensuring the resilience and availability of services and infrastructure in case of unforeseen events.
* Stay informed of industry trends, emerging technologies, and regulatory changes in the data center space, ensuring the company remains competitive and compliant.
** Team Leadership and Staff Management:
*** Lead and mentor a high-performing team of data center operators, engineers, and technicians, fostering a culture of excellence, accountability, and collaboration.
* Develop and implement staff training and development programs, ensuring the team stays current with emerging technologies and industry best practices.
* Oversee staffing levels and resource allocation to ensure effective management of operations while meeting the demands of the business and ensuring continuous development for employees.
* Drive operational excellence by establishing KPIs to measure efficiency, uptime, and other critical operational metrics.
** Vendor and Stakeholder Management:
*** Manage relationships with key vendors and contractors to ensure that contracts are aligned with operational needs and cost objectives.
* Collaborate with internal stakeholders to help manage contracts for third-party service providers, maintenance agreements, and leasing contracts for facilities and infrastructure.
* Collaborate with internal cross-functional teams to ensure alignment across business units and that data center infrastructure supports…