Technical Business Analyst, Consumer Products

Technical Business Analyst, Consumer Products

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Alterra Mountain Company is a family of iconic year‑round mountain destinations, the world’s largest heli‑skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado, Alterra Mountain Company exists to shape the future of mountain adventure.

At Alterra, our technology teams do things a bit differently. We don’t invent work – we build and deliver technical solutions to meet the needs of the enterprise. We love the work we do and who we do it for – our guests! The technical product team is responsible for the delivery of all guest‑facing digital solutions: destination and central eCommerce, Ikon Pass mobile app, identity, and the Alterra destination websites.

Our team is very critical to the organization’s digital success, and we strive for greatness. Our guests count on us to have an amazing mountain experience, so we don’t expect anything less!

We’re searching for an experienced Technical Business Analyst with a desire to deliver real results in a fast‑paced, cross‑departmental environment. To mesh well with our team, you must possess the following traits: highly curious, adaptable, challenge the status quo, ask the tough questions, and combine technical know‑how with people skills.

• Free Ikon Pass for eligible employees and additional free skiing/riding privileges across the Alterra Mountain Company resort family for eligible employees and their dependents
• Discounted skiing/riding for friends and family of eligible employees across the resort family
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, and more
• Medical, dental, vision, life, AD&D, short‑term & long‑term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Paid parental leave of up to 6 weeks for eligible employees
• Commuter benefits (Denver employees only)
• Hybrid workplace policy encouraging regular in‑person collaboration in our dog‑friendly headquarters office in Denver’s RiNo Art District neighborhood (for eligible employees)

• Author user stories with clear and detailed functional/non‑functional specifications, technical requirements, and solid acceptance criteria
• Maintain a full product backlog of actionable user stories and development deliverables
• Meet with stakeholders to define detailed business requirements and engage with business stakeholders for all intake requests and internally identified projects
• Validate acceptance criteria achievement prior to UAT and production deployment, and work with engineering teams to support release activities and validation
• Act as the domain expert within the development team and manage day‑to‑day challenges, communicating risks with the technical product manager
• Lead the delivery team through all the Agile ceremonies (daily stand‑ups, backlog grooming/refinement, and retrospectives)
• Manage operational activities, such as guest notifications and feature launch plans
• Maintain internal documentation related to processes, recurring activities, and projects & initiatives
• Lead status meetings with other departments to ensure alignment across teams
• Communicate project goals and requirements with the delivery team(s)
• Resolve all technical challenges and roadblocks that are identified during the development process
• Other duties as assigned

• Strong experience deconstructing complex business problems into detailed requirements and actionable user stories
• Confidence working with engineering and QA teams to design and build enterprise‑class platforms
• Knowledge and practical experience of the software development lifecycle (SDLC) & Scrum methodology
• Excellent communication skills, both written and verbal, across all levels of the organization
• Able to effectively present information to stakeholders
• Demonstrated problem‑solving ability
• Ability to…