Service Desk Technician

Compensation: $24 - $32 /hour, depending on experience

Inceed has partnered with a great company to help find a skilled Service Desk Technician to join their team! Join a dynamic environment where your IT expertise will shine. This opportunity offers a chance to work in a fast‑paced setting, collaborating with C‑level executives and field crew. The role is open to accommodate the growing needs of the team. Dive into a culture that values eagerness, accountability, and genuine customer service.

• Provide IT support to C‑level executives and field crew
• Manage Active Directory for IAM
• Utilize ITSM Ticketing Tool for high volume tasks
• Support Windows environment and Dell hardware
• Assist with O365 applications
• Stand up Fresh Works systems

• 6+ months of IT experience
• Proficiency in Windows environment
• Experience with ITSM Ticketing Tools
• Active Directory for IAM knowledge

• Certifications in IT fields
• Experience with Apple iPhone support
• Knowledge of InTune and Entra  AD
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long‑term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

• Business casual environment, oil and gas culture
• Interview Process: 2 Rounds
• Schedule:
  
  M‑F, 8:30 – 5:30 Hybrid – 50% onsite

If you are interested in learning more about the Service Desk Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.