Data Center Technician , DCC Communities

Key Job Responsibilities

• Perform server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Perform on‑call duties and participate in scheduled maintenance and change management activities
• Contribute to documentation and process improvement initiatives based on your analysis of operational issues
• Help interview, train and onboard new team members

• Lifting and moving material up to 40 pounds each
• Work in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

• Work a flexible schedule including weekends, nights, and holidays
• 18+ months of computer/server hardware troubleshooting or related IT experience
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

• Experience in a data center or other critical environment
• Bachelor's degree or equivalent professional or military experience in an IT‑related field (e.g. computer science, network engineering, etc.)
• Industry standard certifications (CompTIA, CCENT, Network+)
• Understanding of Linux or similar operating systems
• Behavioral interviewing and hiring experience
• Experience training and onboarding of new team members

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: December 31, 2025