Global IT Managed Services Leader

At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure to pay solutions to the world. We’re the perfect balance of established company and start up. You will find a unique home here.

And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.

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apexanalytix is seeking an experienced Infrastructure Operations Leader to serve as Global IT Managed Services Leader, accountable for the day‑to‑day operation of apexanalytix's global technology estate — the Kubernetes fleet, the physical compute and network infrastructure beneath it across two datacenters, and the platform services deployed across it.

apexanalytix runs its own private cloud: more than 60 Kubernetes clusters across two datacenters, every workload declared in Git and reconciled through Git Ops, networked with Cilium's eBPF datapath and BGP control plane, backed by Ceph software‑defined storage, and hosted as Kube Virt tenant clusters managed through Cluster API. Beneath that sit Cisco UCS and Supermicro compute, a multi‑vendor network fabric spanning 100/200/400G leaf switches and Infini Band, redundant WAN edge appliances carrying multiple carrier circuits, a large VMware estate and a Citrix tier fronting client access.

This role owns the operational health, availability, cost and service quality of all of it — in‑house teams and outsourced providers alike — and sets the strategy for what is delivered in‑house versus by a partner. It works in close collaboration with Engineering, Architecture, Security & Compliance, Finance and Procurement, and reports to the SVP, Global Head of Engineering & Infrastructure.

This is a run‑the‑estate role, not a service‑desk role. The successful candidate is equally comfortable with a BGP session that will not establish, a storage cluster in a degraded state, a Git Ops reconciliation that will not converge, and a vendor missing an SLA.

• Leverages subject‑matter expertise in Kubernetes fleet operations, datacenter and network operations, and managed‑services governance to advise engineering leadership on operational strategy, run‑cost and reliability investment.
• Acts as the voice of operational reality — escalating capacity, reliability, lifecycle and vendor performance issues with evidence, and driving them to resolution across Engineering, Security and Finance.
• Partners with Finance, Procurement and regional leaders to translate business priorities into the in‑house versus outsourced service model and vendor commercial terms.

• Kubernetes fleet operations. Owns the operational health of a fleet of more than 60 production, UAT and development clusters, including cluster lifecycle through Cluster API — tenant provisioning, hosted and self‑managed control planes, node pool scaling, machine health, and version upgrades across the fleet — and the management clusters that host it.
• Git Ops delivery. Operates Git Ops as the delivery mechanism: reconciliation health, image update automation and drift detection. Git is the only path to production; the successful candidate runs operations through the git source and treats direct cluster mutation as a time‑boxed mitigation with the durable fix named.
• Platform services. Owns the operational health of the platform components deployed across the fleet — CNI and ingress (Cilium, Multus, MetalLB,…