ITSM Analytics Leader: Dashboards, Data & Governance
Listed on 2026-10-07
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IT/Tech
Data Analyst, Business Systems & Technology Analysis, IT Business Analyst, Business Intelligence
American Family Insurance seeks an IT Service Management Specialist to lead ITSM Data & Analytics, delivering insights, governance, and dashboards to leadership and operators. Own the strategy, development, and continuous improvement of ITSM reporting, leveraging Service Now and GCP to enable data-driven decisions and measurable service performance.
The role supports enterprise analytics, defines KPIs/SLAs, and partners with service owners to drive continual improvement while navigating a hybrid
For the ITSM Analytics Leader:
Dashboards, Data & Governance position at American Family Insurance, we are reviewing applications now.
We would love to welcome a new ITSM Analytics Leader:
Dashboards, Data & Governance to our team in Denver, CO, United States.
Step into the ITSM Analytics Leader:
Dashboards, Data & Governance role at American Family Insurance in Denver, CO, United States and grow with us.
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