Database Administrator

Company Description Square Trade  is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started.

A member of the Allstate family, Square Trade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description We are looking for a talented, energetic, and detail-oriented Mid-Level Database Administrator (DBA) with deep SQL optimization experience to join our growing team. Over the past two years, our organization successfully transitioned from an on-premises datacenter to 100% in the AWS cloud. In this role, you will be part of a geographically dispersed DBA team responsible for managing our fully cloud-native database environment.

You will work closely with IT, Engineering, QA, and Data & Analytics teams to modernize, maintain, and improve our data architecture.

A deep understanding of SQL, robust cloud database management skills, and independent problem-solving abilities are essential for this role. While our ecosystem is heavily focused on PostgreSQL, experience maintaining or migrating legacy SQL Server environments is highly valued.

Role and Responsibilities Cloud Database Management:
Create, configure, monitor, and maintain PostgreSQL database servers within AWS, ensuring high availability, health, and security across production, QA, and development environments.

Security & Access Control:
Manage IAM and database access control at various security levels, conducting periodic audits to maintain compliance.

Backup & Disaster Recovery:
Oversee automated backup and recovery systems using native tools and AWS automated processes; maintain and regularly test disaster recovery procedures.

Maintenance & High Availability:
Perform regular maintenance, patching, and major version upgrades with minimal downtime using cloud-native strategies.

Replication & Scaling:
Configure, support, and monitor database replication (including Aurora Read Replicas and logical replication) to ensure data durability and performance.

Developer Support & Optimization:
Collaborate with engineering teams to assist with schema design, deployment processes, and advanced query optimization.

Code Review:
Peer-review developer-written SQL code to ensure efficiency, security, and adherence to database standards.

Performance Tuning:
Analyze complex performance bottlenecks to determine the best solution, whether through index strategies, query rewriting, or server-side configuration changes.

Cross-Platform Support:
Maintain and support existing Microsoft SQL Server environments as required by the business.

On-Call Support:
Participate in a 24x7 on-call support rotation to ensure enterprise reliability.

Qualifications

Education:

Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work-related experience.

Database

Experience:

4–6 years of hands-on experience administering production PostgreSQL environments.

Dual-Engine Familiarity:
Proven foundational or working experience with Microsoft SQL Server alongside your primary PostgreSQL skillset.

AWS Cloud Expertise: 4+ years of experience managing managed database services including AWS Aurora, RDS, EC2 database hosting, and infrastructure monitoring via Datadog.

Backup Tooling:
Proficiency with database backup tools such as , , and AWS Snapshots.

Advanced SQL Development (Required):
Must be highly proficient in reading, writing, and…