Director, Product Software Architecture and Eng

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Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.

Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary We are seeking an experienced Director, Product Software Architecture and Engineering to build and lead a new dev-ops team offering an AI and container management service for Equinix Managed Solutions.

Duties include:

Partner with product management to define requirements, service level objectives, and operational goals for the service;
Integrate the service with global ordering and back-office systems to provide self-service;
Work closely with EMS operations, EMS fulfillment, and Equinix network architecture to ensure the service design is compatible and well-integrated with existing infrastructure;
Operate the service at an enterprise availability level as it scales out.

Responsibilities Service Strategy & Platform Leadership Define and execute the technical vision, architecture, and roadmap for Equinix's AI and Container Management Service.

Partner with Product Management to translate customer needs and market opportunities into platform capabilities.

Establish Service Level Objectives (SLOs), operational standards, and platform governance.

Drive adoption of cloud-native best practices across engineering and operations teams.

Architecture & Engineering Lead architecture and design decisions and Dev Ops processes for Kubernetes/Open Shift-based managed services.

Ensure platform scalability, resiliency, security, and operational readiness.

Drive automation across provisioning, deployment, monitoring, and lifecycle management.

Partner with network, infrastructure, and security teams to ensure seamless integration with Equinix's global platform.

System Optimization Drives and manages change across the organization by implementing improvements to internal processes and systems

Proactively identifies gaps, risks and issues and influence key stakeholders across the organization to resolve them Stakeholder Management Responsible for providing objective and comprehensive input to senior leadership and executive decision makers

Solicits stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions

Influences and collaborates with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and support plans are defined and communicated

Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization

System Optimization Develop operational KPIs and continuously improve service availability, performance, and customer experience.

Is accountable for successful implementation of approved system improvement recommendations

Drives adoption of best practices and standards

People Management Build and lead a high-performing global engineering and Dev Ops organization.

Responsible for succession planning recommendations and contributing to and driving the people development strategy

Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans

Foster a culture of ownership, innovation, operational excellence, and continuous improvement.

Qualifications Director-level experience managing managers, delivering multiple software products or services

Proven experience…