IT & Systems Lead

Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting‑edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.

Our platform is HIPAA-compliant and designed for the real‑world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere.

Our Mission

Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.

Frontera is building something unusual: a technology company and a care delivery organization designed to scale together.

Through Frontera Health, we are building proprietary technology to improve how behavioral healthcare is delivered. Through Frontera Care, we operate clinical services where that technology is deployed in the real world — allowing us to improve care, learn faster, and build a differentiated technology and data advantage over time.

We are looking for a IT & Systems Lead to own Frontera’s internal technology environment across both Frontera Health and Frontera Care, including our IT infrastructure, employee technology experience, devices, core systems, and broader IT tech stack.

This is a hands‑on builder role with broad ownership. You will support everyone from clinicians working in our care centers to engineers building our platform to executives operating across multiple businesses and markets. You will be responsible for making technology work reliably today while building the systems, standards, and operating model Frontera needs as we grow organically and through acquisition.

The right person is a curious, practical problem solver who can move fluidly between strategy and execution. You might spend one day evaluating a new enterprise system, another improving employee onboarding and access management, and the next leading IT diligence for an acquisition or project‑managing a SOC 2 workstream.

This role has the opportunity to meaningfully influence not only how our teams work, but how effectively Frontera Care scales care and how Frontera builds the infrastructure behind its long‑term technology and data strategy.

• Own IT operations end to end across Frontera Health and Frontera Care.
• Build a scalable IT operating model across corporate teams, clinical teams, distributed employees, and care locations.
• Own device provisioning, endpoint management, identity and access management, software provisioning, networking, and employee technology support.
• Build a high-quality employee technology experience from onboarding through offboarding.
• Establish clear service levels, escalation paths, documentation, and self‑service processes that allow IT support to scale efficiently.
• Provide thoughtful, high‑touch support to executives while also building scalable systems for the broader organization.

• Own and continuously evolve Frontera’s internal IT tech stack across Frontera Health and Frontera Care.
• Develop a clear point of view on which tools should be standardized, consolidated, replaced, or introduced as the company scales.
• Partner with leaders across the organization to identify operational friction and determine where better systems, automation, integrations, or workflows can improve how teams work.
• Lead system selection and implementation, including requirements gathering, vendor evaluation, configuration, rollout, training, adoption, and ongoing optimization.
• B…