Director, Product Software Architecture and Eng

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

We are seeking an experienced Director, Product Software Architecture and Engineering to build and lead a new dev-ops team offering an AI and container management service for Equinix Managed Solutions.

Duties include:

Partner with product management to define requirements, service level objectives, and operational goals for the service;
Integrate the service with global ordering and back-office systems to provide self-service;
Work closely with EMS operations, EMS fulfillment, and Equinix network architecture to ensure the service design is compatible and well-integrated with existing infrastructure;
Operate the service at an enterprise availability level as it scales out.

• Define and execute the technical vision, architecture, and roadmap for Equinix's AI and Container Management Service.
• Partner with Product Management to translate customer needs and market opportunities into platform capabilities.
• Establish Service Level Objectives (SLOs), operational standards, and platform governance.
• Drive adoption of cloud-native best practices across engineering and operations teams.

• Lead architecture and design decisions and Dev Ops processes for Kubernetes/Open Shift-based managed services.
• Ensure platform scalability, resiliency, security, and operational readiness.
• Drive automation across provisioning, deployment, monitoring, and lifecycle management.
• Partner with network, infrastructure, and security teams to ensure seamless integration with Equinix's global platform.

• Drives and manages change across the organization by implementing improvements to internal processes and systems
• Proactively identifies gaps, risks and issues and influence key stakeholders across the organization to resolve them

• Responsible for providing objective and comprehensive input to senior leadership and executive decision makers
• Solicits stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions
• Influences and collaborates with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and support plans are defined and communicated
• Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization

• Develop operational KPIs and continuously improve service availability, performance, and customer experience.
• Is accountable for successful implementation of approved system improvement recommendations
• Drives adoption of best practices and standards

• Build and lead a high-performing global engineering and Dev Ops organization.
• Responsible for succession planning recommendations and contributing to and driving the people development strategy
• Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
• Foster a culture of ownership, innovation, operational excellence, and continuous improvement.

• Director-level experience managing managers, delivering multiple software products or services
• Proven experience leading Dev Ops, Platform Engineering, or Site Reliability Engineering teams.
• Strong and demonstrable operational experience providing a highly available global service
• Experience delivering Kubernetes or (preferred) Open Shift-based infrastructure and operating it at scale
• 15+ years professional experience in a software development leadership role
• Bachelor's in Engineering preferred

The targeted pay range for this position in the following location is / locations are:

United States
- Redwood City Office GHQ : 240, USD / Annual

United States
- Denver Office DEO : 200, USD / Annual

United States
- Dallas Infomart Office DAI : 200, USD / Annual

United States
- Tampa Office TAO : 200, USD / Annual

United States
- New York City Office NYO1 : 220, USD / Annual

Canada
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