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Tier II IT Service Desk Specialist - Incident & SLA Expert

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Nuaxis-Innovations
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

NuAxis Innovations in Denver, CO is seeking a Tier II Service Desk Specialist to provide on-site and remote support, diagnose problems, and manage incidents to meet SLAs. The role requires hands-on experience with ITSM tools and Windows 11/Mac environments.

We value employees who can deliver timely resolutions, document activities, and collaborate with cross-functional teams to improve service quality. This is a full-time on-site position with a focus on customer satisfaction and operational

This is an excellent role to take on the Tier II IT Service Desk Specialist
- Incident & SLA Expert role at Nuaxis-Innovations.

As a Tier II IT Service Desk Specialist
- Incident & SLA Expert, you will play an important part at Nuaxis-Innovations in Denver, CO, United States.

We invite applications for the Tier II IT Service Desk Specialist
- Incident & SLA Expert position located in Denver, CO, United States.

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