ERP Manager

ERP Manager

Professional Tech Full time

System Office

Finance and Administration

CCCS Controller's Office

Lowry Campus

Denver

$96,000 - $100,800

The Colorado Community College System is the state's largest provider of higher education and workforce training, consisting of 13 colleges and over 35 locations across the state, educating approximately 130,000 postsecondary students annually. In addition, we train more than 4,000 Coloradans each year through customized employer training programs and coordinate delivery of career and technical education (CTE) programs to over 165,000 K-12 learners annually.

Our mission is to provide accessible, responsive learning environments where students can achieve their educational, professional and personal goals in an atmosphere that embraces academic excellence, diversity and innovation. We are an organization that encourages individuals to bring their whole selves to work.

In this role you will serve as the Colorado Community College System's functional subject matter expert for student fiscal operations, directing systemwide functional work and providing leadership, college-specific training and technical expertise for student accounts receivable, billing, payment processing, rate tables, and related Enterprise Resource Planning (ERP) processes across Colorado's 13 community colleges. The position also serves as a critical liaison between Finance, college fiscal operations, Information Technology, and external vendors, translating operational and regulatory requirements into effective system solutions.

You will direct the monthly A/R Users Group and monthly (virtual)/annual (in-person) Rate Table Summit to provide cross-collaboration, training and support based on emerging needs. This role provides functional ownership and oversight of annual Form 1098-T reporting and direct cross-functional work, training and decision-making through systemwide initiatives and user groups.

• Directs systemwide functional work for student financial processing and billing across all 13 community colleges, establishing standards, ensuring consistency, and providing authoritative guidance on tuition and fee, billing, and payment application practices.
• Directs functional testing and validation of ERP system changes, enhancements, integrations, and upgrades affecting student receivables and billing, partnering with IT to evaluate technical changes, validate business requirements and underlying assumptions, assess downstream impacts, and authorize or recommend implementation into production.
• Acts as the primary escalation point for complex student billing and payment application issues, prioritizing issue resolution, performing root-cause analysis, and directing cross-functional resolution efforts with colleges, IT, and vendors to resolve systemic and recurring problems.
• Provides expert-level query development, data interpretation, and training to college finance and bursar staff, enabling effective analysis of student fiscal data and supporting operational and management decision-making.
• Serves as the system-level Accounts Receivable Business Area Manager (BAM) for Cognos, coordinating report access and role assignments and supporting consistent access to A/R reporting tools across the System.
• Provides advanced functional troubleshooting, analysis, and support for complex student fiscal processes, including student accounts, billing, payment application, and fee assessment; performs root-cause analysis, resolves systemic issues, and coordinates with colleges, IT, and vendors as needed.
• Directs the evaluation, prioritization, and continuous improvement of student fiscal systems and processes through data analysis, functional testing, automation, and standardized reporting; partners with IT and Business Intelligence to develop, validate, and implement system enhancements and reporting solutions while ensuring data accuracy and consistency.
• Directs systemwide functional governance for college Controllers, Assistant Controllers, Bursars and related staff for the Banner Accounts Receivable module, serving as the authoritative resource on configuration, processing, controls, and downstream fiscal impacts.

• Ability to lead systemwide or multi-unit fiscal initiatives, including development of standards, coordination across multiple stakeholders, and resolution of complex operational…