IT Help Desk Analyst - Tier 1 End-User Tech Support
Listed on 2026-10-15
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IT/Tech
Technical Support, HelpDesk/Support, IT Support, Desktop Support
Teceze is seeking a Help Desk Analyst to diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop applications, systems, Microsoft 365, endpoint technologies, and conference room/AV equipment.
Responsibilities include providing Tier 1 support via walk-up, phone, chat, email, and Service Now, creating and escalating tickets, and communicating with users through Teams and email. Experience with ITIL/ITSM and strong customer service skills are preferred.
Join us at Teceze as our next IT Help Desk Analyst
- Tier 1 End-User Tech Support in Denver, CO, United States.
This posting is for the IT Help Desk Analyst
- Tier 1 End-User Tech Support role at Teceze, based in Denver, CO, United States.
We are looking to fill the IT Help Desk Analyst
- Tier 1 End-User Tech Support position at Teceze in Denver, CO, United States.
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