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AI-Driven WFM Analyst: Scheduling & Automation

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: The Wrap
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    AI Business & Operations, Data Analyst
Salary/Wage Range or Industry Benchmark: 105000 - 129000 USD Yearly USD 105000.00 129000.00 YEAR
Job Description & How to Apply Below

Gusto is seeking a Workforce Management Analyst to scale contact center operations. You will bridge planning and performance across scheduling and intraday activities, focusing on AI-driven automation and proactive decision-making. You’ll translate data into actionable insights and drive WFM tooling enhancements.

The role emphasizes governance, intraday strategy, and collaboration with operations leaders. This hybrid, Denver-based position requires strong analytics, leadership, and a willingness

This role, AI-Driven WFM Analyst:
Scheduling & Automation at The Wrap, could be your next move.

The AI-Driven WFM Analyst:
Scheduling & Automation role at The Wrap is now open for applications in Denver, CO, United States.

Join us at The Wrap as our next AI-Driven WFM Analyst:
Scheduling & Automation in Denver, CO, United States.

We are currently recruiting a AI-Driven WFM Analyst:
Scheduling & Automation for our team in Denver, CO, United States.

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