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AI Customer Experience Analytics Lead

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Fanatics Betting & Gaming
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    AI Business & Operations
  • Entertainment & Gaming
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 86000 - 115000 USD Yearly USD 86000.00 115000.00 YEAR
Job Description & How to Apply Below

Fanatics Betting & Gaming is seeking a Senior Business Analyst, Operations Automation to dive into AI-driven customer experience analytics. You’ll maintain and report key metrics for our customer-facing AI agent, define success criteria for new surfaces, and build BI views used by Product partners to measure performance.

You’ll bring 2+ years in analytics, strong SQL, experience in BI dashboards, and the ability to translate data into actionable business cases for cross-functional teams

Are you ready to take on the AI Customer Experience Analytics Lead role at Fanatics Betting & Gaming?

Join Fanatics Betting & Gaming and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the AI Customer Experience Analytics Lead role at Fanatics Betting & Gaming, based in Denver, CO, United States.

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