Software Development Manager, ADC Monitoring & Observability

Job :  | Amazon Development Center U.S., Inc.

Final date to receive applications:
Oct 20, 2026

The ADC Analytics team is at the forefront of delivering AWS Analytics cloud services to our customers in isolated, air-gapped cloud environments. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in data technologies. With a focus on expanding Analytics services across air-gapped cloud regions, driving automation investments, and delivering open-source solutions, we are at the forefront of innovation.

Our teams are innovating new ways of building massively scalable distributed systems and delivering the next generation of cloud computing with AWS offerings like Redshift, EMR, and Athena.

We are seeking an Engineering Manager who can think big and simplify solutions to complex problems, all while ensuring our customers continue to have the best experience possible!

A successful Software Development Manager joining the team will lead a team to work closely with Amazon's largest and most demanding government customers to address their specific needs across a suite of Analytics services in air-gapped cloud environments. They will drive the resolution of technical issues and work diligently to improve the customer experience. The ideal candidate will...

Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.

Have strong Dev Ops skills. The ideal candidate will have deep experience working with systems in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You are comfortable facilitating deep-dive troubleshooting and leading technical post-mortem discussions to identify the root cause of complex issues.

Love to solve problems. The ideal candidate will love leading teams to solve difficult technical problems related to AWS service builds and operations in air-gapped cloud environments. You have a solid understanding of systems design, operations, automation, and process improvement.

Think Big. The ideal candidate will lead projects building and deploying solutions across ADC partitions and regions. You will strive build a culture to improve and streamline processes to allow for work on a massive scale.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

• Hire, motivate, mentor and develop a team of engineers, promoting growth and opportunity
• Define the structure and strategy for the team determining the right mix of engineers and where they need to be allocated to meet the business goals.
• Establish a roadmap and successfully deliver engineering solutions that execute that vision. Your roadmap influences the organizational goals and you are involved in the yearly planning process.
• Provide your team with the necessary support to take responsibility for team systems end-to-end (design, code quality, system health).
• Develop senior engineers promoting growth and opportunities to demonstrate higher level role scope, impact, complexity, and leadership.
• Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
• Be an operational leader:
  Take a data driven approach…