Sr. Digital Experience Manager, Ecommerce

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This role is essential for driving the digital experience strategy for  and ensuring ecommerce experiences meet customer needs, business objectives, and product requirements. It involves translating business and product requirements into scalable ecommerce UX across the customer journey. The role partners closely with Product, Design, Engineering, Marketing, Analytics, and other cross-functional teams from discovery through build and launch. Success is measured by the ability to improve customer experience, support business outcomes, and ensure digital initiatives are delivered with clear experience requirements and strong stakeholder alignment.

• Drive digital experience strategy for , identifying opportunities to improve the ecommerce customer journey, customer satisfaction, and business outcomes.
• Translate business and product requirements into scalable ecommerce UX strategies, customer flows, and digital experience requirements for assigned initiatives.
• Partner with Product, Design, Engineering, Marketing, and Analytics through discovery, build, testing, and launch to ensure digital solutions align with customer needs and business priorities.
• Support priority business projects by owning UX impact assessment, defining customer experience implications, and facilitating stakeholder alignment across business, technical, and creative teams.
• Establish and monitor key performance indicators to evaluate digital experience effectiveness, identify experience gaps, and guide continuous optimization.
• Also responsible for other duties/projects as assigned by business management as needed

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Marketing, Business or related field (Preferred)
• 7-10 years Experience in Marketing (Preferred)

• A/B Testing (Required)
• Adobe Experience Manager (AEM) (Required)
• Communication (Required)
• Customer Journey Mapping (Required)
• Data Analysis (Required)
• Digital Transformation (Required)
• Project Management (Required)
• Relationship Management (Required)
• Strategic Thinking (Required)
• User Experience (UX) (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
Yes

• DOT Regulated Position (Yes/No):
  No
• Safety Sensitive Position (Yes/No):
  No

Total Target Cash Earnings Opportunity: $138,120 - $249,120

National Base Pay Range: $115,100 - $207,600

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, .

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are…