IaaS Admin
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-10-23
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-23
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, IT Support, SRE/Site Reliability
Job Description & How to Apply Below
- Hands on experience on AWS Native (IaaS) Services
- Delivery of AWS cloud IaaS related services to customers.
- Responsible for providing end-to-end operations support for AWS IaaS services through monitoring, incident response, and incident resolution for the Public Cloud IaaS environment.
- Support incidents affecting hosted IaaS services by providing these services to the owning teams who are customers of the PaaS & CaaS Platforms, in a timely manner.
- IaaS services monitoring to ensure availability, reliability, security, and performance, responding to incidents and escalating them to the appropriate teams as required to ensure SLAs are met.
- Follow incident, change, release, and problem management processes.
- Participating in root cause analysis on incidents to ensure issues around are acted up on in a timely manner, using those processes to continually seek to improve the stability of the PaaS & CaaS environments for all customers.
- Strong experience on IaaS services builds.
- Experience in installation, configuration and troubleshooting cloud native IaaS services.
- Understanding of ITIL framework of ticketing /Problem ticket/Change process, Emergency change
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