Technology Associate; IT & EdTech

Position: Technology Associate (IT & EdTech)
Colorado Academy seeks a curious, service-minded technology professional to join an innovative and collaborative Technology Department as a full-time member, effective immediately. This position is well suited to someone who enjoys solving problems, helping people, and exploring how technology can enhance teaching and learning.

The Technology Department maintains all of CA's technology infrastructure and supports faculty, staff, and students across our Pre-K–12 campus. In this role, you will serve as a first point of contact for technology support while also helping faculty and students use digital tools, AI, and emerging technologies in the classroom. Most of your time will be spent providing hands-on technical support, with the remainder devoted to educational technology, training, and classroom support.

Key responsibilities

Serve as first-tier support for students, faculty, and staff through the help desk, email, and walk-up requests

Assist faculty and students in using AI, digital tools, and emerging technologies

Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices

Support teachers and students in implementing technology tools in the classroom, including Canvas Set up and maintain computers, iPads, printers, classroom technology, and other school equipment

Develop and maintain technology guides, video tutorials, and interactive resources

Assist with hardware configuration, device deployment, and support of the 1:1 device program

Create and manage user accounts and assist with Google Workspace and Student Information System (Blackbaud) support

Escalate complex issues appropriately and document solutions for the team

Help plan and lead faculty training and workshop sessions on technology tools

Support a culture of responsible, creative, and innovative technology use among students and faculty

Other tasks as assigned

Qualifications

RequiredA bachelor's degree in a related fieldA demonstrated aptitude for learning new and complex technology and a willingness to pursue ongoing professional development

Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices)

Experience with Google Workspace The ability to prioritize tasks and work both independently and as part of a team Excellent interpersonal, communication, and collaboration skills

The ability to work effectively with a wide range of constituencies, including faculty, staff, students, and families

The ability to explain technology clearly and patiently to users of all skill levels

Preferred

Experience working in a Pre-K–12 or higher education setting

Familiarity with educational technologies, including 1:1 device programs, AI tools, Learning Management Systems such as Canvas, and Student Information Systems such as BlackbaudA commitment to lifelong learning and staying current with trends in educational technology

Physical requirements

Lifting and carrying up to 25 pounds

Pushing and pulling up to 50 pounds

Climbing ladders and working from heights of up to 5 feet Compensation and benefits

The pay for this position is $60,000 - $70,000. Although this is a good faith and reasonable estimate of the possible compensation at the time of posting, Colorado Academy reserves the right to pay more or less than the posted range. Any wage differential that may exist for the position does not relate to sex, gender, or gender identity, but relates solely to a seniority system, a merit system, or relevant education, training and/or experience.

Medical, Dental, Vision, and Life Insurance benefit programs are available, as is a 403(b) retirement plan. Eligibility for all benefit programs is defined by the applicable plan document.

All employees at CA are expected to carry out…