Technology Associate; IT & EdTech
Listed on 2026-10-24
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
ACIS accredits, supports, and advances the interests of Colorado independent schools.
The Technology Department maintains all of CA's technology infrastructure and supports faculty, staff, and students across our Pre-K–12 campus. In this role, you will serve as a first point of contact for technology support while also helping faculty and students use digital tools, AI, and emerging technologies in the classroom. Most of your time will be spent providing hands‑on technical support, with the remainder devoted to educational technology, training, and classroom support.
Key responsibilities- Serve as first-tier support for students, faculty, and staff through the help desk, email, and walk‑up requests
- Assist faculty and students in using AI, digital tools, and emerging technologies
- Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices
- Support teachers and students in implementing technology tools in the classroom, including Canvas
- Set up and maintain computers, iPads, printers, classroom technology, and other school equipment
- Develop and maintain technology guides, video tutorials, and interactive resources
- Assist with hardware configuration, device deployment, and support of the 1:1 device program
- Create and manage user accounts and assist with Google Workspace and Student Information System (Blackbaud) support
- Escalate complex issues appropriately and document solutions for the team
- Help plan and lead faculty training and workshop sessions on technology tools
- Support a culture of responsible, creative, and innovative technology use among students and faculty
- Other tasks as assigned
Required
- A bachelor's degree in a related field
- A demonstrated aptitude for learning new and complex technology and a willingness to pursue ongoing professional development
- Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices)
- Experience with Google Workspace
- The ability to prioritize tasks and work both independently and as part of a team
- Excellent interpersonal, communication, and collaboration skills
- The ability to work effectively with a wide range of constituencies, including faculty, staff, students, and families
- The ability to explain technology clearly and patiently to users of all skill levels
Preferred
- Experience working in a Pre-K–12 or higher education setting
- Familiarity with educational technologies, including 1:1 device programs, AI tools, Learning Management Systems such as Canvas, and Student Information Systems such as Blackbaud
- A commitment to lifelong learning and staying current with trends in educational technology
Physical requirements
- Lifting and carrying up to 25 pounds
- Pushing and pulling up to 50 pounds
- Climbing ladders and working from heights of up to 5 feet
Compensation and benefits
The pay for this position is $60,000 - $70,000. Although this is a good faith and reasonable estimate of the possible compensation at the time of posting, Colorado Academy reserves the right to pay more or less than the posted range. Any wage differential that may exist for the position does not relate to sex, gender, or gender identity, but relates solely to a seniority system, a merit system, or relevant education, training and/or experience.
Medical, Dental, Vision, and Life Insurance benefit programs are available, as is a 403(b) retirement plan. Eligibility for all benefit programs is defined by the applicable plan document.
All employees at CA are expected to carry out the CA Mission,"Creating Curious, Kind, Courageous,and Adventurous Learners and Leaders," to support the vision of CA, and to contribute to the life of the school outside of the classroom.
This job description is not intended to be an exhaustive…
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