Strategic Project Manager

Strategic Project Manager to lead the replacement of its legacy probation case management system. This role bridges technical infrastructure, legislative and policy compliance, and the daily experience of probation officers, judicial staff, and justice‑involved individuals across client's 23 judicial districts. The position will operate within a multi‑level governance framework, supporting executive decision‑making, managing stakeholder alignment, and facilitating issue escalation across business, technology, and judicial leadership.

• Lead the full project lifecycle, from requirements and procurement through design, build, data migration, testing, statewide rollout, and decommissioning of ICON/JPOD.
• Develop and maintain the master schedule, budget, scope baseline, and benefits realization plan.
• Translate the Branch's strategic goals for probation into clear project objectives and measurable success criteria.

• Support the solicitation, evaluation, and selection of a solution vendor under state procurement rules.
• Hold vendors and internal teams accountable for quality, schedule, and cost.

• Track client statutes, Chief Justice Directives, and probation standards affecting system requirements, and build them into the solution.
• Coordinate with legal, policy, and research staff so the system supports required reporting, risk and needs assessments, and evidence‑based practices.

• Engage chief probation officers, officers, supervisors, judges, court staff, and partner agencies across all 23 judicial districts, urban and rural alike.
• Lead human‑centered design activities, such as field observation, user testing, and feedback loops with frontline staff.
• Direct organizational change management, training, communications, and go‑live support.
• Make sure the client‑facing parts of the system are accessible, plain‑language, and equitable for justice‑involved individuals.

• Identify, track, and mitigate risks and issues; escape decisions promptly.
• Plan cutover so probation supervision is never interrupted.
• Report status, risks, and outcomes to leadership.

• Bachelor's degree in project management, information systems, public administration, criminal justice, business, or a related field. Additional relevant experience may substitute for the degree year for year.
• Ten years of progressively responsible project management experience, including at least five years leading large, complex technology implementations with multiple vendors and stakeholder groups.
• Demonstrated experience managing a multi‑year schedule.
• Experience leading enterprise system replacements that included data migration and organizational change management.
• Ability to pass a criminal background check.

• Project Management Professional (PMP), PgMP, or equivalent certification.
• Agile and change management certifications.
• Experience with Waterfall Project methodology.
• Experience applying Waterfall governance and procurement controls in conjunction with Agile solution delivery.
• Experience implementing case management systems for courts, probation, parole, corrections, or other justice agencies.
• Experience with commercial off-the-shelf (COTS) or configurable SaaS platform implementations in the public sector.
• Experience working with geographically distributed users in both urban and rural settings.

• Project and program management: command of predictive, Agile, and hybrid methods, and the judgment to choose between them.
• Systems thinking: ability to understand how technology, policy, operations, and people…