IT Administration Professional Senior

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

We're looking for a hands-on Microsoft 365 Collaboration Administrator to own and evolve our SharePoint (Online and On-Prem) and Microsoft Teams environments. You'll manage day-to-day platform operations, drive governance and compliance, automate repeatable tasks, and partner with security, networking, and application teams to deliver a secure and reliable collaboration experience for our users.

• Administer SharePoint Online via the Admin Center and Power Shell.
• Build and manage modern sites, site collections, and hubs; configure permissions, sharing policies, and storage.
• Design and maintain lists, libraries, metadata, content types, retention labels, and templates.
• Oversee One Drive for Business settings, sync health, and adoption.
• Support solutions leveraging Power Automate and integrations with Office/Teams.
• Partner with security/compliance on DLP, sensitivity labels, and audit.
• Install, configure, patch, and upgrade SharePoint farms. (experience with Desired State Configuration nice-to-have)
• Manage Central Administration, User Profile Service, Managed Metadata, and Search.
• Troubleshoot farm issues (timer service, crawl/search) and analyze ULS logs.
• Collaborate with DBA team on SQL Server backup/restore, performance, and capacity.
• Manage IIS, certificates, and authentication (Kerberos/NTLM/claims).

• Administer Teams via Teams Admin Center and Power Shell (policies, templates, lifecycle).
• Configure messaging/meeting/app/calling policies; manage Teams Rooms and telephony (nice-to-have).
• Manage guest/external access, app permissions, and governance for lifecycle and sprawl.
• Ensure seamless integration with SharePoint, Exchange Online, One Drive, and Microsoft Entra .

• Implement and maintain governance for SharePoint and Teams (provisioning, naming, lifecycle, archival).
• Configure and monitor retention policies, sensitivity labels, DLP, eDiscovery, and audit.
• Create standards and best practices for site/Team creation, permissions, and external sharing.

• Develop Power Shell scripts to automate provisioning, policy enforcement, lifecycle tasks, and reporting.
• Build operational dashboards and reports on usage, adoption, storage, and compliance posture.

• Serve as L3 support for SharePoint/Teams incidents and requests.
• Document solutions, runbooks, change procedures, and knowledge articles.
• Participate in on-call rotation and planned maintenance windows as needed.

• 3-5+ years administering SharePoint Online and Microsoft Teams in enterprise environments.
• 2-3+ years administering SharePoint On-Premises (2013/2016/2019) including farm operations.
• Proficiency with Power Shell (SharePoint Online/PnP Power Shell, Teams, and Microsoft Graph modules preferred).
• Solid understanding of Microsoft Entra  (Azure AD): users, groups, roles, Conditional Access basics, app registration basics.
• Working knowledge of SQL Server, IIS, certificates, DNS, and general networking concepts.
• Experience with governance and compliance: retention, sensitivity labels, DLP, and audit.
• Strong troubleshooting skills across SharePoint (ULS logs, crawl/search), Teams policies, and One Drive sync.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future.…