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Senior Strategic CSM: AI Adoption & Enterprise Accounts

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Relativity
Full Time position Listed on 2026-11-13
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 82000 - 124000 USD Yearly USD 82000.00 124000.00 YEAR

Job Description & How to Apply Below

Relativity is seeking a Senior Customer Success Manager to own outcomes for strategically important accounts and drive AI adoption across legal tech workflows. You will act as a strategic consultant, guiding governance, ROI, and change management to transform how customers practice law with AI.

You will lead multi-use case adoption, manage health scores, and craft executive-level communications while partnering with Sales and Product to maximize value and retention.

We are seeking a motivated Senior Strategic CSM: AI Adoption & Enterprise Accounts to join Relativity in Denver, CO, United States.

Join us at Relativity as our next Senior Strategic CSM: AI Adoption & Enterprise Accounts in Denver, CO, United States.

We are currently recruiting a Senior Strategic CSM: AI Adoption & Enterprise Accounts for our team in Denver, CO, United States.

Position Requirements

10+ Years work experience
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