Sr. Claims Specialist, Property Casualty

We are looking to add a

Independently perform the daily tasks required to efficiently manage daily claims needs which may include but are not limited to:

• Demonstrate exceptional customer service and operate as an effective partner with clients.
• Consult, educate and assist clients with claims related functions and services including:
  • Assist clients in reporting claims.
  • Assist the client in properly understanding coverage.
  • Educate the client of the claim process for various losses.
  • Serve as a good faith client advocate for the client’s insurance interests.
  • Review open losses to ensure proper handling and reserving.
  • Provide and/or oversee accurate and timely loss information for internal and external clients’ use.
• Immediately notify all parties in litigated matters and ensure timely notice of new lawsuits.
• Perform research and follow-up for clients on claims management issues and questions.
• Perform customer service functions on a day-to-day basis such as answering client questions and handling concerns.

We are looking to add a Sr. Claims Specialist to join our Property Casualty team. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!

Independently perform the daily tasks required to efficiently manage daily claims needs which may include but are not limited to:

• Demonstrate exceptional customer service and operate as an effective partner with clients.
• Consult, educate and assist clients with claims related functions and services including:
  • Assist clients in reporting claims.
  • Assist the client in properly understanding coverage.
  • Educate the client of the claim process for various losses.
  • Serve as a good faith client advocate for the client’s insurance interests.
  • Review open losses to ensure proper handling and reserving.
  • Provide and/or oversee accurate and timely loss information for internal and external clients’ use.
• Immediately notify all parties in litigated matters and ensure timely notice of new lawsuits.
• Perform research and follow-up for clients on claims management issues and questions.
• Perform customer service functions on a day-to-day basis such as answering client questions and handling concerns.

• Education:
  
  College degree or property casualty claims and insurance experience preferred.
• Experience:
  
  1-3 years career experience. Property and casualty claims, agency and/or insurance experience a plus.
• Licensing:
  State-specific state commercial & personal property-casualty license required or ability to obtain within three months of hire.
• Technical
  
  Competencies:
  
  Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs. Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance. Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.

In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

• Paid Parental Leave and supportive New Parent Benefits
  - We know being a working parent is hard, and we want to support our employees in…