Project Lead, Payroll; Hybrid

Our Compensation Philosophy

We believe compensation should be fair, transparent, and reflective of impact. At Homebase, compensation is based on role level, skills, and performance
. During the interview process, we evaluate experience, scope, and impact to determine the appropriate level for the role, which maps to a defined salary range. Posted ranges reflect the expected starting range for the role, and offers are made within that range, with flexibility based on experience, market context, and leveling. As impact grows, so does compensation over time.

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

We’re looking for a Project Lead who will own the process of ensuring that our customers are up and running with Homebase Payroll. You will work with small businesses to understand their payroll needs and work closely with sales to gather required information to ensure an accurate and compliant implementation. You will own the onboarding process. You will own this process from start to finish, including helping the customer run their first payroll with Homebase.

You will work in tandem with an Onboarding Implementation Specialist who will be responsible for the technical tasks, along with YTD and Demographic loads.

Own the end-to-end payroll implementation experience — you're the customer's primary point of contact from kickoff through first payroll run, keeping projects on track and on timeline

Collect and reconcile complex customer data including business entity details, employee demographics, and YTD payroll records from prior providers

Train customers on Homebase Payroll, ensuring they leave onboarding confident and self-sufficient

Investigate and resolve customer payroll questions by researching regulations, troubleshooting system issues, and partnering cross-functionally when needed

Collaborate with Sales to address implementation blockers that require customer follow-up

Surface product feedback and partner with Product and Engineering to improve customer-facing functionality and internal tooling

Maintain clean, accurate records in Salesforce throughout every implementation

Collaborate in-office Monday through Thursday

3+ years in an Implementation, Onboarding, Payroll, or Project Management role at a SaaS company; payroll implementation experience strongly preferred

Proven project management experience managing multiple client engagements simultaneously

Advanced in Excel or Google Sheets — you're comfortable cleaning, reconciling, and working through large data sets

Hands-on experience with CRMs (e.g., Salesforce), phone systems, and basic technical troubleshooting

A clear, confident communicator who can translate complex payroll concepts for customers and internal stakeholders alike

A strong problem-solver who can navigate ambiguity, research state-by-state regulations, and find answers independently

Energized by complex systems with rules that vary by state, county, and municipality

Metrics-driven with a track record of hitting individual and team goals

Highly organized with a strong sense of ownership — you drive work to completion and flag risks early

Actively use AI tools to…