Engagement Director
Listed on 2025-12-26
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Management
Program / Project Manager, Business Management, Corporate Strategy, Business Analyst
About the Organization
EPIC is the business community’s nonpartisan voice for early care and education in Colorado and beyond. Powered by the business community’s commitment, we work to ensure families have access to the child care resources they need to fully engage in the workforce.
EPIC drives solutions and advances policies that support family-friendly workplaces and communities by reducing regulatory barriers and growing public and private investment in child care. We lead with data, implementation expertise, and strategic advising—offering tailored support, building sustainable models, and shaping policies that benefit families, businesses, and the economy.
We are national thought leaders, trusted advisors and committed advocates.
At EPIC, we know that what’s good for children is good for business. Visit www.
EPIC impact.org for more information on EPIC’s impact.
The Engagement Director is a critical member of EPIC’s Client Services team, leading strategic client consulting engagements to help organizations that want to reduce child care barriers to workforce engagement in their business or community. This role is central to expanding EPIC’s client services, working directly with organizations to assess workforce needs, navigate the child care landscape, and develop tailored, high-impact solutions.
We’re seeking a dynamic, innovative team player with a collaborative spirit, strong project management skills, and a commitment to delivering high-quality work and lasting impact.
Reporting to the Chief Impact Officer and working alongside two peer Directors, this role manages multiple projects across diverse geographies and sectors. The Engagement Director serves as the primary point of contact for executive clients, guiding them through comprehensive needs assessments, data-informed planning, and consensus-driven implementation strategies. They will also provide leadership to Engagement Associates, help evolve EPIC’s engagement model and ensure every client experience is exceptional.
CoreResponsibilities
- Ensure value is delivered to clients and core stakeholders for each engagement
- Oversee full life cycle of client engagements from initial scoping to delivery of solutions to ensure an excellent experience and impact
- Create focused project plans and compelling presentations to educate clients and outline data-driven recommendations
- Develop and maintain trusted advisor relationships with new and existing executive clients
- Support and navigate partnerships among clients and execute work within the context of client’s business and political landscape
- Design and facilitate working sessions with cross-functional client teams to align on goals, surface concerns, and gather feedback throughout the engagement
- Conduct comprehensive needs assessments, financial modeling, benchmarking analysis and feasibility studies
- Oversee end-to-end project delivery, engaging appropriate members of the EPIC team to accomplish project goals, and provide oversight for team members and sub-contractors as needed
- Support business development activities to enhance EPIC’s pipeline and impact including maintaining warm network relationships, identifying new business opportunities, supporting scoping and proposal development, and enhancing EPIC’s external presence online and at events
- Travel on-site to client establishments to visit facilities, host sessions, and build connections (up to 15% of time)
- At least 3 years of formal strategy consulting experience at a reputable firm
- 7+ years of experience leading client service-oriented projects, including direct engagement with executive-level stakeholders
- Proven ability to manage complex, multi-stakeholder projects from discovery through delivery
- Demonstrated expertise in conducting needs assessments, synthesizing data, and delivering actionable, tailored recommendations
- Skilled in building trusted partnerships and navigating both intra- and inter-organizational dynamics
- Exceptional facilitation skills, with the ability to guide cross-functional teams and incorporate diverse perspectives
- Highly organized and able to manage multiple concurrent initiatives…
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