Vice President of Operations

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout‑free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Metropolis is seeking a dynamic, results‑oriented Vice President of Operations to lead parking operations across a designated region. This executive‑level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations. The Vice President will serve as a strategic leader, overseeing a team of regional and operations managers while partnering with cross‑functional leaders to scale and optimize the business.

• Develop and execute regional strategies to drive growth, operational efficiency, and profitability
• Identify new business opportunities and lead expansion initiatives within the region
• Collaborate with executive leadership to align regional plans with corporate goals and vision
• Define and monitor key performance indicators (KPIs) to drive continuous improvement
• Oversee day‑to‑day operations of parking facilities, ensuring high performance, safety, and compliance
• Lead technology adoption across locations to streamline operations and enhance customer experience
• Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks
• Ensure regional financial targets are met or exceeded
• Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth
• Champion a customer‑first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites
• Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations
• Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives
• Support sales and marketing efforts by providing local market insights and fostering strategic partnerships

• Bachelor’s degree in Business, Operations Management, Urban Planning, or a related field; MBA or advanced degree strongly preferred
• 10+ years of experience in multi‑site operations, parking management, or facilities management, with at least 5 years in a senior leadership role
• Must possess a valid state‑issued driver’s license with a current address and acceptable driving record
• Proven ability to drive revenue growth, manage P&L, and lead large operational teams
• Deep understanding of parking industry regulations, customer experience best practices, and operational metrics
• Excellent leadership, communication, and stakeholder management skills
• Ability to travel frequently within the assigned region

• Familiarity with parking technology platforms and data‑driven decision making

Final date to receive applications: February 28, 2026 at 12:00am EST
(The Final date to receive applications referenced above reflects the estimated closing date for this role.)

When you join Metropolis, you’ll join a team of world‑class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows.

The anticipated base salary for this position is $ USD to $ USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's…