Sr Mgr, SOC Operations

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, ourpeopleand the operation every day.

As a Frontier employee,yourworkconnects to more than a single role. Whether you’resupporting flights, helping customers,maintaining aircraft, leadingteamsor working behind the scenes, you help create a travel experience that is safe,reliable and built around value.

Our work is guided by our core values: customer first, safety always, operationalexcellenceand one team. These values shape how we make decisions, supporteachotherand deliver for the people who count on us.

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicablepoliciesand current plan details.

Depending on role and eligibility, available benefits and programs may include:

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacationtimeand sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products,service sand vendors
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado
• Business casual dress options for eligible corporate and support roles
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews toaircraftmaintenance, customer support, corporateteamsand more.

We’refocused on delivering meaningful value by making travel more accessible,practical and easy to personalize for our customers. Across the airline, our teams help support a safe,reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.

The Sr. SOC Operations Mgr, in collaboration with the Director, System Operations Control, will assist in the management of day-to-day operations. In monitoring operations, the Sr SOC Mgr will assist with command-and-control decisions, including during severe and irregular operations.

• Ensure that all Frontier flight operations are conducted in a safe manner, compliant with all applicable FARS, contractual obligations and company procedures.
• Assist Sr. Director, System Operations Control with command-and-control of day-to-day operations.
• Monitor all flight and operational activity, coordinating and implementing recovery plans as necessary. Manage irregular operations strategic planning and communications.
• Examines and recommends changes to improve the quality and efficiency of the operation. Creates, communicates and executes operational plans aimed at preventing disruptions.
• Manage revenue-based decisions, including cancellations, downgrades and significant delays which result in passenger disruption.
• Monitor daily performance. Facilitate briefings and communication for senior management and all operational groups, advising of significant problems/issues jeopardizing operational efficiency. Acts as liaison to senior management regarding day-to-day operations.
• Provide effective leadership within SOC, promoting all corporate and operational objectives.
• Responsible for supervising SOC managers, insuring the proper execution of their assigned duties.
• Assist with management of all SOC areas, insuring they are functioning as one with…