Manager II, Community Engagement

Job Title

Manager II, Community Engagement

$80,000 - $83,000

Monday - Friday 9am - 5pm; hybrid work schedule (3 days in office; 2 days remote)

Full-Time position eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre‑tax or post‑tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

January 9, 2026

The Manager II, Community Engagement is a key role that connects retail team members and community stakeholders to the mission, values, and goals of the organization. This individual will develop and manage internal communications to retail employees to strengthen their mission awareness, as well as lead external outreach efforts that build relationships with local communities and partners. The ideal candidate is a strong communicator, spokesperson, culture-builder, and community connector with a passion for mission‑driven work.

The Community Engagement Manager is responsible for developing and executing strategies to enhance the organization’s visibility and engagement within local communities throughout Colorado.

The Community Engagement Manager will work cross-functionally with the Customer Experience team, Retail Operations, Business Development team, Retail Store Management team, Community Programs team, and collaborate with external partners to bring community programs to life in-store and across marketing communication channels.

• Internal Communication and Mission Engagement:
  • Create and manage internal retail team member communication strategy and execution including newsletters, video content, and employee resource materials connecting social enterprise team members to our mission.
  • Work with Store Managers across Colorado to “adopt a program” from within Goodwill of Colorado’s suite of programs, with the objective of engaging our social enterprise workers with our mission.
• Community Engagement And Outreach:
  • Represent the organization at community events, public forums, and community partnership meetings.
  • Develop and implement hyper‑local community engagement events to increase awareness and support for Goodwill’s local community mission and services, using our Retail Real Estate footprint when possible.
  • Identify, cultivate, and manage relationships with key local community partners, including businesses, schools, civic organizations, and other nonprofits.
• Event Planning And Execution:
  • Plan, organize, and execute community engagement events at our retail stores and at other offsite locations.
  • Collaborate with internal teams to ensure successful event logistics, including marketing, registration, and lead on‑site coordination.
  • Monitor and evaluate the effectiveness of events and activities, adjusting as needed to improve future initiatives.
• Content Creation And Media Community Spokesperson:
  • Develop content that showcases our local community impact for both internal and external use.
  • Work closely with marketing and communications teams to align messaging across channels.
  • Spokesperson in the community and media interviews highlighting our local community partnerships and mission impact.
• Evaluation And Reporting:
  • Track and analyze metrics related to team member mission understanding and external understanding of Goodwill of Colorado as a local community partner with local community mission impact.
  • Use data and feedback to continuously improve strategy and execution and report outcomes to leadership.

• Education:
  • A Bachelors degree in Communications, Marketing, Public Relations, Nonprofit Management, and/or a related field is required.
• Experience:
  • A minimum of 8 years of experience in local community engagement, and/or marketing, communications.
  • Experience as a company spokesperson in the community and with the media.
  • Community engagement experience and community partnership…