Senior Director of Volunteer Services

Description

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Colorado ans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve.

VOA integrates compassion with highly effective programs that build and strengthen communities.

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado’s most vulnerable citizens.

The Senior Director of Volunteer Services oversees all aspects of volunteer engagement at Volunteers of America Colorado, including management of three Ameri Corps programs (Retired Seniors Volunteer Program in Denver and Fort Collins, Foster Grandparents), group and individual volunteer coordination, and corporate volunteer partnerships. This role is responsible for driving volunteer strategy and operations across the state, with a strong emphasis on volunteer retention, corporate group recruitment, and data systems optimization.

The Senior Director provides vision and leadership for volunteerism as a strategic lever for mission advancement, community engagement, and organizational growth.

• Lead statewide volunteer strategy and implementation, including individual, group, and Ameri Corps volunteers.
• Develop and oversee volunteer recruitment, onboarding, placement, and recognition systems.
• Manage and improve volunteer data infrastructure, with a focus on Salesforce functionality, tracking, and reporting.
• Ensure compliance with legal, grant, and agency standards across all volunteer and Ameri Corps programs.
• Supervise statewide volunteer data entry and perform quality control within Salesforce.
• Monitor and enhance volunteer retention strategies using feedback loops, impact storytelling, and meaningful recognition.
• Prepare, monitor, and manage budgets related to Volunteer Services and Ameri Corps programs, ensuring responsible stewardship of financial resources.

• Lead the strategic development of corporate and group volunteer partnerships to advance organizational goals and deepen community investment.
• Design and implement high-impact volunteer experiences that reflect VOA Colorado’s mission, address programmatic needs, and build long‑term partner engagement.
• Identify and cultivate corporate relationships that have potential to evolve into broader philanthropic and sponsorship opportunities.
• Align volunteer initiatives with brand, marketing, and development strategies to enhance visibility and community alignment.

• Position volunteerism as a core component of VOA Colorado’s brand and community engagement strategy through close collaboration with Advancement and Marketing.
• Co‑develop storytelling and content strategies that elevate volunteerism, highlight impact, and attract new supporters across multiple channels.
• Align volunteer communications with broader fundraising and outreach campaigns to ensure consistent, compelling messaging that inspires action.
• Integrate volunteer activation with in‑kind giving, donor engagement, and public events to create a seamless and impactful supporter journey.

• Provide strategic leadership to the Volunteer Services department, supervising a team of managers who oversee statewide volunteer engagement, Ameri Corps programs, and day‑to‑day operations.
• Cultivate a collaborative, high‑performing team culture focused on mission alignment, accountability, and continuous improvement.
• Establish and drive department goals, policies, and…