On-Call Site Coordinator; Night Part-time

Description

Job Title:

On-Call Site Coordinator (Day and Night) Part-time

Reports to:

Floater/On-Call Manager

Location:

Denver

Compensation: $24.51 per hour (Part-time position)

The On Call Site Coordinator will work in collaboration with the Site Manager and Site Assistants to ensure that the Micro Community (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers and the broader community. Specifically, the MC On-Call Coordinator will support Floating/On-Call Manager in their leadership to the Micro-Community operations and programming as outlined below.

Expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below:

Schedule/

Hours:

This position is expected to travel to work at any MC site to fill open shifts on an as needed basis

No guaranteed hours, 10 hr shifts when called in to work

The employee will have the ability to accept or refuse hours based on availability

Shift 1: 7 am - 5 pm;
Shift 2: 10 am - 8 pm;
Shift 3: 7:30 pm – 5:30 am;
Shift 4: 9:30 pm – 7:30 am

Time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with MC community members, etc.

• Community Member Intake
• Overview of all Policies, Rights, and Responsibilities
• Intake Form with basic information for HMIS data entry
• Signed Use Agreement whereby community member acknowledges understanding and agreement to abide by all policies, rights, and responsibilities
• Community Member Participation
• Complete and record Daily Wellness Screening using sign in log sheets
• Perform sites walks in coordination with MC Assistant
• Monitor daily activities using the Daily Activity Log, this includes issues, incidents and other notable occurrences
• Accountability/Complaints/Compliance
• Ensure community member compliance with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow up plans, etc.
• Report community member accountability and non-compliance to MC Manager
• Support MC Manager with community member accountability process including exiting community members when appropriate
• Communicate with MC community members while providing stable, trauma-informed interactions with community members
• Ensure information is distributed to MC community members effectively including outreach schedule, resources, etc.
• Site Upkeep
• Responsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de‑escalation, etc.
• Collaboration
• Ops staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sites
• Ops staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc

• Personal MC community member support
• Build relationships and establish rapport with community members
• Support community members with progressing towards housing and employment goals
• Connect MC community members to resource navigation
• Connect MC community members to personal crisis support as needed
• Assist with coordination of Community Dinners

• Conflict Management and Resolution coordination with MC Manager
• Promote conflict resolution among community members
• Ensure that conflict is managed and resolved in a non‑violent manner
• Ensure follow through on conflict resolution agreements
• Submit records of conflict management and resolution to supervisor
• Violence/Threats of Violence coordination with MC Manager
• If violence or threats of violence break out at the MC, support Lead Coordinator with responding and reporting to MC Manager
• Exit community members as necessary in partnership with MC Manager

• Conduct HMIS data collection/input on an ongoing basis
• Support MC Manager with data collection and reporting, as needed