TDRC Community Outreach Assistant Study Position

• Contact potential referral partners using approved email templates, telephone scripts, and TDRC materials.
• Provide clear and accurate information about TDRC services, eligibility, fees, interpreter-supported services, and referral procedures.
• Identify the appropriate contact person or department within community organizations.
• Track outreach attempts, responses, follow-up dates, and developing referral relationships in the TDRC outreach tracker.
• Follow up with organizations by email or telephone and help schedule meetings or presentations when appropriate.
• Occasionally accompany the TDRC Director or other clinic representatives to community meetings, resource fairs, or in-person visits.
• Distribute electronic or printed outreach materials to approved community organizations.
• Attend outreach committee meetings and provide brief updates regarding progress, responses, and follow-up needs.
• Maintain professional boundaries and confidentiality. The position does not involve adding client information or protected health information to outreach materials or tracking documents.

We are seeking a reliable, organized, and community-minded student who communicates warmly and professionally. The successful candidate should be comfortable initiating contact with unfamiliar organizations, following up consistently, and representing the TDRC accurately. The student must be able to work independently while seeking guidance when questions arise.

• Current enrollment in a University of Denver graduate program
• Eligibility for federal work-study employment
• Strong written and verbal communication skills
• Professional and courteous telephone and email communication
• Strong organizational skills and attention to detail
• Ability to maintain accurate records and complete timely follow-up
• Ability to use Microsoft Outlook, Word, Excel, and Teams
• Ability to work independently and collaboratively

• Current MAIDP student
• Interest or experience in community outreach, program development, public relations, marketing, or referral coordination
• Experience working with immigrant, refugee, multilingual, or historically underserved communities
• Familiarity with trauma-informed and culturally responsive mental health services
• Fluency in a language in addition to English

This position will include remote administrative work, work on the University of Denver campus, and occasional visits to community organizations in Denver, Aurora, and surrounding communities. The schedule may be arranged around the student’s academic and clinical responsibilities, in coordination with the supervisor.

Ability to sit in front of a computer for an extended period. Occasionally required to move about the office or campus and transport outreach materials weighing up to 20 pounds. Occasional local travel may be required for approved outreach activities.

This position will be supervised by the Director of the Trauma and Disaster Recovery Clinic. The student will receive orientation to TDRC services, referral eligibility, outreach expectations, approved communication materials, and the outreach tracking system. The student will meet with the supervisor or outreach committee regularly to review progress and determine follow-up priorities.

Approximately 2–4 hours per week. The specific schedule will be established with the supervisor and may include occasional daytime community meetings or events.

Approximately 2–4 hours per week

$20–$21 USD per hour, depending on experience

In compliance with Colorado’s Healthy Families and Workplaces Act (HFWA), non-benefited employees accrue one hour of paid leave for every 30 hours worked, up to a maximum of 48 hours per year.

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non Discrimination Statement.

All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full time and student employee hires.