Clinical Support Manager

## Clinical Support Manager Apply:
Denver, CO:
Full time:
Posted 2 Days Ago:
JR101510

The Clinical Support Managers is a qualified registered nurse with the ability to oversee and coordinate provision of clinical activities for a designated group of patients and staff.
*
* Reports To:

** Director of Nursing
** Duties/Responsibilities:
*** Develops, supervises, and evaluates a group of qualified clinicians and caregivers to deliver clinical excellence in a patient-centered manner.
* Assists with the analysis and evaluation of adherence to clinical standards and Best Practices.
* Achieves goals as assigned regarding staffing, productivity, outcomes, QAPI and care coordination.
* Responsible for care coordination in a case conference setting for high volume, high risk and problem prone patients.
* Participates in activities relative to provision of professional services to an assigned group of patients.
* Understands/adheres/educates on the QAPI and Compliance Plans
* Assists DON/Administrator to ensure that all staff providing care maintains professional standards of community nursing practice.
* Maintains and adheres to agency procedures and patient care policy standards.
* Assists DON/Administrator with establishing policies and procedures in compliance with state health statutes and administrative rules to include CDC guidelines, OSHA guidelines for employee safety, standard precautions, and infection control procedures.
* Coordinates patient care services for an assigned group of patients to include workflow processes.
* May perform an initial clinical review of referral/intake which will result in a timely acceptance or denial of referrals as assigned.
* Provides case management as described in state regulations as assigned.
* Assists DON with development/ implementation and keeps records of criteria for admission to service, case assignments and case management.
* Utilizes data dashboards as applicable to role
* Informs appropriate staff about home health statutes and administrative rules.
* Assists DON with installation of improved work methods and procedures to ensure achievement of objectives of the Agency.
* Ensures that all competency factors are assessed and corrected if applicable on a group of clinical staff members as assigned
* Responsible for conducting initial clinical field staff interviews as directed by the DON.
* Viewed as an expert clinical resource to a group of clinicians; this expertise may require CS to perform one on one instruction if applicable
* Ensures oversight clinically, as assigned, of:

Making patient and personnel assignments

Coordinating patient care Coordinating referrals

Assuring that patient needs are continually assessed
** AND
* * Assuring the development, implementation, and updates of the individualized care plan(s)
* Ensures that the following information/instruction is given in writing to the patient/caregiver/representative per payer requirements as assigned:

Visit schedule with frequency of visits

Complete Medication Profile Any treatments to be administered by agency staff (POC)
Any other pertinent instruction related to the patient’s care needs

Name and contact information of the agency’s Administrator and DON (Clinical Manager)
* Reports to the DON regarding changes that might affect the clinical operations of the agency.
* Performs coordination as assigned during emergency situations and understands the Emergency Plan
* Maintains confidentiality of agency, employee, and patient matters.
* Performs other duties as assigned by the DON.
* Performs clinical visits if necessary and applicable; maybe necessary to cover for case manager of case as applicable
* Assists with orientation/competency/supervision of new staff prior to patient contact.
* Ensures participation in continuing education for staff to include orientation and in-services.
* Provides final clinical proofing of all documentation for a group of clinicians, if applicable.
* Assists/performs staff performance appraisals as assigned by the DON.
* Assists with billing audits as applicable from clinical perspective
* Attains annual goals established by the DON/Administrator in the annual performance evaluation.
* Submits documentation within required time frames.
** Required Skills/Abilities/Knowledge:
*** Evidence of adequate health status to perform duties.
* Ability to learn, absorb, and apply professional training.
* Ability to organize work procedures, assume responsibility for and effectively supervise others.
* Demonstrates excellent problem- solving…