Restaurant General Manager

Restaurant General Manager – Cimera Restaurant & Rooftop Bar

The Source Hotel | Denver, Colorado

Salary: $85,000 DOE

• Create and manage strategic weekly schedules for hourly associates, ensuring appropriate coverage while controlling labor costs.
• Oversee accurate schedule coding in UKG, ensuring timecards are reviewed, approved, and submitted on time.
• Maintain full oversight of tip pool allocation, ensuring accuracy and compliance for payroll processing.
• Ensure compliance with all labor laws and company policies, including overtime management, meal and rest breaks, and timekeeping practices.

• Provide daily coaching and feedback to hourly associates to enhance service standards, productivity, and engagement.
• Address performance concerns promptly and implement corrective action and documentation in accordance with company procedures.

• Lead hourly recruitment efforts in partnership with the Director of Outlets and the People & Culture team to fill vacancies efficiently.
• Oversee onboarding, ongoing training, and development of Cimera front-of-house associates to maintain consistency and elevated service standards.

• Assist with weekly beverage ordering to maintain par levels while controlling costs.
• Support management of china, glassware, and silverware, ensuring proper condition, storage, and replacement as needed.
• Assist with monthly beverage inventory counts, investigate variances, and ensure proper product handling.
• Maintain strong vendor relationships to ensure quality, consistency, and timely deliveries.
• Resolve vendor discrepancies promptly to prevent operational disruptions.

• Foster strong guest and member relationships through personalized, anticipatory service.
• Take ownership of guest concerns, complaints, and service recovery efforts, including follow-up via phone, email, or online reviews as appropriate.

• Conduct daily reviews of upcoming reservations to ensure effective coordination between management, host teams, and guests.
• Manage reservations for Cimera Restaurant & Rooftop Bar, including large parties, VIP bookings, and special requests.

• Work floor shifts at Cimera Restaurant & Rooftop Bar as needed, providing hands‑on leadership and service support.
• Assist the Director of Outlets and Senior Food & Beverage Manager with oversight of front‑of‑house managers and supervisors, ensuring smooth daily operations.
• Support the bar team with daily beverage program preparation, including batching, syrups, garnishes, and quality control.
• Assist with seasonal beverage development and training initiatives.
• Receive and organize beverage deliveries, ensuring storage standards are met and purchase orders are properly retained for accounting.

• Assist with weekly administrative responsibilities including reporting, scheduling, POS audits, system updates, and operational documentation.

• Support interdepartmental initiatives as needed, including:
  • Resolving guest billing disputes in collaboration with Finance
  • Partnering with People & Culture on hiring and workforce development
  • Supporting Front Desk with guest amenities and service recovery efforts

• Minimum of 3+ years of leadership experience in a comparable high‑volume food & beverage environment.
• Highly detail‑oriented with strong organizational and problem‑solving skills in fast‑paced settings.
• Experience with hospitality POS systems such as Stay in Touch, Tabit
  , or similar platforms.
• Proven ability to lead, influence, and communicate effectively across departments.
• Strong passion for food and beverage trends, service excellence, and health & safety compliance.
• Demonstrated experience in staff coaching, performance development, and team leadership.
• Beverage inventory experience preferred (Bevager experience a plus).
• Experience managing vendor relationships, invoices, budgets, and purchasing forecasts.
• Flexible schedule required, including mornings, evenings, weekends, and holidays.
• Strong…