Part-Time Retail Customer Host Associate - Monaco Store

paid holidays, sick time, retirement plan

Jan 03, 2026

We are looking for an enthusiastic Customer Host to greet shoppers at the front of our stores, thank them on exit, and verify receipts. Part‑time positions are available; availability for evenings and weekends is preferred.

The Associate I, Retail Customer Host provides a welcoming first impression, greeting customers as they enter the store and thanking them as they exit. The Associate will be in contact with customers and is expected to be responsive and provide excellent customer service.

• Welcome the customers with a warm smile and a genuine greeting.
• Provide store information, answer questions, offer shopping carts or hand baskets, direct customers to specific areas, manage customer flow during busy times, and maintain a friendly and organized entrance.
• Share relevant store information with the customer, such as where items are located, discounts, etc.
• Share any upcoming event information with the customer.

• Thank the customer sincerely for shopping with us.
• Customers' receipts should be checked to verify purchases upon leaving the store.
• If the customer does not have a receipt or has an invalid receipt, politely ask the customer to return to the store to be processed through the POS.
• File appropriate reports with Risk department.

• Technology Proficiency: Use of handheld scanners, devices etc. to monitor transactions and report incidents via Think Risk.
• Good observation: Keen sense of observation to monitor people and identify suspicious behavior while maintaining a calm demeanor.
• Follow all retail center policies and procedures.
• Follow all safety processes and procedures.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

• Education: A high school diploma or equivalent is preferred.
• Experience: Prior retail store door attendant experience is a plus.
• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Must be able to use and operate computer programs and other technology (phone, scanner, etc.).
• The incumbent must have strong communication skills and the ability to take initiative in a situation.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to read, comprehend, write, and communicate effectively in English; bilingual is a plus.
• Must be able to work a varied schedule including weekends, evenings, and holidays.
• The ability to stand for extended periods, especially in busy environments.

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. We promote a Safe & Drug-free Workplace.

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

• Heavy: 45 lbs & over – OCCASIONALLY
• Moderate: 15-44 lbs – OCCASIONALLY
• Light: 14 lbs & under – OCCASIONALLY

• Heavy: 45 lbs & over – OCCASIONALLY
• Moderate: 15-44 lbs – OCCASIONALLY
• Light: 14 lbs & under – OCCASIONALLY

• Use of legs only (stairs) – OCCASIONALLY
• Use of arms & legs (ladders) – NEVER
• Hearing – CONTINUOUSLY
• Vision – CONTINUOUSLY
• Hands/Fingers – CONTINUOUSLY
• Speaking – CONTINUOUSLY
• Standing – CONTINUOUSLY
• Sitting – NEVER

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.