Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals, monitor quality assurance standards, embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that meet order quantity.
• Recommend deli or bakery items to customers.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Properly use kitchen equipment (stove, computerized scale, fryer, steamer, robot coupe, etc.).
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain knowledge of products sold within the department and respond to questions.
• Maintain inventory awareness and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting needed repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high‑paced and stressful environment.
• Manage conflict in a reasonable, nonconfrontational, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions of the position with or without reasonable accommodation.

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain a current food handler’s permit once employed.

• Customer service skills.
• Bakery or deli experience helpful.
• Retail experience.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.

• Health care benefits.
• Paid time off such as vacation, sick leave, and parental leave.
• Mental and emotional support resources through our Employee Assistance Program.
• Participation in a 401(k) plan, subject to eligibility.
• Group term life insurance eligible.
• Annual bonus based upon company performance.
• Associate discounts.
• Tuition assistance, college scholarships, and educational leave of absence (subject to criteria).
• Robust internal training and development resources.

• Entry level

• Part‑time

• Management and Manufacturing
• Retail

We want the best for associates and our customers. Join us to become a valued member of our team!