New Home Assistant

Overview

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Tri Pointe Homes Colorado is looking for an experienced, enthusiastic individual to join our talented group as a New Home Assistant.

Responsible for assisting New Home Advisors in optimizing new home sales and the customer experience in assigned communities while gaining the knowledge and experience necessary to potentially promote into a full New Home Advisor position.

• Greets and engages visitors to establish relationships and assists New Home Advisors to determine visitor needs and customer preferences, utilizing the Company’s selling philosophy and training materials.
• Provides information about the community, builder/Company, brand, and individual homes, emphasizing key selling messages and the unique customer value proposition.
• Provides brochures, maps, mortgage information, price sheets, and any other information required.
• Assists New Home Advisors to ensure visitors are accompanied through sales office, models, and inventory homes, and questions are appropriately answered.
• Provides timely and consistent follow-through with customers from initial contact through closing and post-closing activities.
• Stays abreast of all community and product knowledge required to answer customer questions.
• Assists New Home Advisors with all administrative aspects of the sales office including, but not limited to, answering phones, scheduling appointments, pre-qualifying customers, preparing purchase and sale contracts, filing, handling reservations, preparing escrow documentation, distributing buyer notices, event planning, coordinating maintenance of sales office/center and opening/closing the sales office/center and model homes.
• Enters information into the Company’s CRM system (at least daily), documents daily traffic and assists New Home Advisors with reports and information summaries to management.
• Attends all sales meetings and trainings as required.

• High School diploma or equivalent certification required.
• A minimum of 3 years of previous sales experience is preferred.
• Knowledge of sales programs, policies, and procedures.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.

• Position requires sitting, walking, standing, and project onsite surveying (standing, climbing stairs/ladders, etc.).
• May require occasional driving of customers from the sales office to community lots.
• Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times: hot, cold, wet, dry, muddy, humid, windy, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain. Airborne particles such as wood dust, drywall dust, etc. are common in the field environment.

• Base Salary: The expected Base Salary range for this position is between $24.04 to $28.85 per hour, equivalent to $50,000 to $60,000 per year, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday.
• Bonus: This position is eligible for an annual performance-based cash bonus. Bonuses are earned, calculated and paid in accordance with the terms and conditions of the Company’s applicable incentive plan document.
• Benefits: In addition to competitive medical, dental and vision coverage, Tri Pointe Homes provides comprehensive benefits to eligible team members and their dependents, including Health Savings Account (HSA), flexible spending accounts, paid time off, disability and life insurances, 401(k) with employer matching, and additional programs and assistance as described in the posted benefits information.

Want to know what it's like working at Tri Pointe Homes?  to see what our employees have to say:
Great Place to Work Certified Company

Equal Opportunity Statement: Tri Pointe Homes is committed to building a diverse and talented team. We are an Equal Opportunity Employer and do not discriminate on any protected status. We may require visa sponsorship for some roles, and this policy applies uniformly to ensure consistency in our hiring process.

Inclusion: We foster an environment where you, and all individuals, are encouraged to be authentic. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives.

Privacy: Pursuant to the California Consumer Privacy Act, California residents have rights regarding the categories of personal information collected for job applicants and employees. Please review our personal information practices description linked in the posting.