Inside Sales Representative

Requisition

Cheers to creating an incredible tomorrow!

Coors Distributing Company (CDC) is one of the nation’s leading beer distributors based out of Denver, CO. We are the critical link between our brewery suppliers that produce the beer and the retail outlets where they are sold, as well as the restaurants and bars where they are consumed. We were founded in 1971 and became Miller Coors LLC in 2008 as part of the joint venture between Miller Brewing Company and Coors Brewing Company, and we remain the only company owned distributor for Molson Coors Beverage Company.

Major brand acquisitions occurred in January of 2010 making Coors Distributing Company one of the top 25 largest beer distributors in the country with over 30 suppliers, roughly 14 million cases per year, and nearly 400 employees.

The Inside Sales Representative in Denver, CO, is responsible for servicing customer relationships in accounts which meet specific criteria to gain and maintain the distribution of brands sold through CDC. All responsibilities are performed at CDC and customer communications are via telephone and email. This position reports to the Key Account Manager — On Premise.

• Sales Execution (50%) – Manages all aspects of sales function for assigned accounts to include timely completion of daily call list to ensure processing of order for next day delivery, calls to include new product offerings, promotions, and point of sale opportunities, contact new customers for CDC and begin account set up process, must maintain current product knowledge.
• Relationship Management (25%) – Establish and maintain professional customer relationships, resolve customer concerns/complaints within approved parameters, daily completion of contact log, delivery of signage or POS to accounts as time permits, responsibility for maintaining communication after daily work hours to meet customer service needs.
• Compliance (25%) – A/R management of each assigned account, understands and complies with all federal, state, and local regulations, CDC and Miller Coors policies, adheres to all CDC safety policies, procedures, and training, follows proper procedures for all new tap‑ins, line cleaning, and minor draft problems.

• Tracking of product dates and notification to Quality Representative of necessary rotations.
• Partners with Quality Representative and Delivery Team to ensure efficient service level at retail.
• Actively assist in developing future processes or programs within Tel‑Sell.
• May be asked to assist other Tel‑Sell Reps, Customer Service or Receptionist during busy periods and/or absences.
• Ability to sit or stand at desk while on telephone 8 hours/day.
• Ability to enter data into computer while on the phone.
• Other duties as assigned.

• High School Diploma or GED required.
• Excellent verbal communication and telephone discipline skills are essential and must be able to convey outgoing personality over the telephone.
• Customer service experience or similar in the beverage industry preferred.
• Must have basic computer knowledge and be familiar with Microsoft Office Suite.
• Must have proven organizational skills.
• Must be a team player who is also able to work independently.
• Bilingual skills in Spanish, or Asian Pacific language (Vietnamese, Cantonese, Laotian, Cambodian, etc.) strongly preferred.

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities.
• We care about our communities, and play our part to make a difference — from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are.
• Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization.
• The ability to grow and develop your career centered around our First Choice Learning opportunities.
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging…