Senior Account Manager

About Gen Sales

For over 23 years, Gen Sales has been a leading Denver-based outsourced B2B sales and lead generation company. We help organizations grow revenue through targeted appointment setting and sales development strategies - across SaaS, commercial services, and enterprise brands.

As a Senior B2B Account Manager, you’ll be the bridge between our clients and our sales development team. You’ll be the calm, confident driver who can:

• Own multiple client programs and keep stakeholders informed, confident, and retained.
• Lead and coach a remote sales/SDR/calling team through call reviews, objection handling, and talk track improvements to consistently hit KPIs.
• Run the day-to-day “engine”: quality, pacing, talk tracks, reporting, and fast problem‑solving.

If you love building strong client relationships and turning a sales team into a high‑performing machine - this is your lane.

You’re a rockstar who is both client‑polished and performance‑obsessed - you can talk strategy with executives at 10:00 and run a killer coaching huddle at 10:15.

• Based in the Denver Metro area and able to work in‑office.
• 5+ years in Call Center leadership (sales/SDR/appointment setting).
• 5+ years in B2B account management/client success and/or business development.
• Proven ability in coaching teams to hit KPIs (quality + output).
• Organized, proactive communicator - no surprises for clients.

• Experience leading independent contractors (onboarding, QA, performance management).
• CRM proficiency (Vanilla Soft preferred), Google Workspace; dashboards/reporting a plus.

• Results‑focused, accountable, and steady under pressure.
• Empathetic leader who brings out the best in others.
• Creative problem‑solver with strong ownership and follow‑through.

• Better coaching: sit together, workshop talk tracks, review calls, and level up faster.
• Support on tap: you’re surrounded by people who can jump in and help solve problems.
• Learning by osmosis: you’ll absorb what’s working across accounts just by being here.
• Insurance - Health, Vision, Dental, and Life.
• 401(k) + company match.
• Profit‑sharing plans.
• Fitness center on site.

• Job Type: Full‑time.
• Pay: From $60,000.00 per year.
• Location: Denver, CO (in‑office).
• Employment Level: Mid‑Senior level.
• Industry: Advertising Services.
• Application Question(s): What is the best email to reach you for scheduling an interview?

If you’re the kind of leader who can elevate a team, strengthen client trust, and scale performance across multiple programs - apply and let’s talk.