Business Development Specialist

We are seeking an accomplished, relationship-driven Business Development Specialist to expand our healthcare referral network and generate sustainable patient referrals throughout an assigned territory.

This is not a traditional community-marketing position. The primary focus is developing and nurturing professional referral relationships with pediatricians, healthcare providers, hospitals, health systems, multi-location practices, diagnostic professionals, and other organizations serving children and families.

The ideal candidate has at least five years of healthcare business development experience—and a demonstrated history of turning trusted professional relationships into qualified patient referrals. Experience with in pediatric, children’s health, behavioral health, developmental health, or a closely related field is strongly preferred.

• Build, manage, and grow a strategic network of professional referral sources throughout your territory.
• Develop relationships with pediatricians, hospitals, health systems, multi-location practices, diagnostic providers, therapists, schools, and other professionals serving children and families.
• Identify new referral opportunities and create territory-specific plans for developing them.
• Conduct purposeful in-person and virtual meetings with prospective and existing referral partners.
• Educate referral sources about our services, eligibility requirements, intake process, locations, and appropriate referral pathways.
• Maintain consistent follow-up with referral partners to strengthen relationships and encourage continued referral activity.
• Reengage inactive referral sources and identify opportunities to expand high-performing relationships across departments or locations.
• Build relationships with decision-makers, clinical leaders, referral coordinators, and other professionals who influence patient access.

• Generate qualified patient referrals that align with the organization’s services and capacity.
• Accurately document every referral, referral source, interaction, and follow-up activity in the organization’s designated systems.
• Monitor referred patients throughout the intake and authorization process.
• Partner closely with the internal Intake and Authorizations teams to identify barriers, support communication, and help prevent referred families from falling through the cracks.
• Keep referral partners appropriately informed while protecting patient privacy and following all HIPAA and organizational requirements.
• Analyze referral activity and conversion patterns to understand which relationships and outreach strategies produce meaningful results.
• Maintain an accurate and actionable pipeline of referral opportunities.

• Coordinate or participate in approximately one targeted community or brand-awareness event each month.
• Plan or support one larger, higher-impact event each quarter.
• Select events based on their potential to reach families, strengthen professional relationships, or expand awareness within priority communities.
• Follow up with contacts and referral opportunities generated through each event.
• Evaluate event effectiveness based on relationship development, qualified leads, referrals, and other measurable outcomes—not attendance alone.

• Growth in qualified patient referrals
• New professional referral relationships established
• Increased referrals from existing partners
• Referral-source engagement and retention
• Referral-to-intake and intake-to-service conversion trends
• Timely, accurate documentation and follow-up
• Effective management of referred patients throughout intake
• Quality…