Business Channel & Product - Merchant Business Development Officer

This position is Remote Eligible in the following states MO, KS, UT, CO, WY, NM or TX.

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner.

Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

• Champion and promote Merchant Services across the organization
• Plan, coordinate, and participate in client sales events, promotions, and campaigns
• Devise, coordinate, and run Banker sales promotions and campaigns
• Work with partners to develop marketing materials, enhance online visibility, and promote wins
• Assist with development and execution of a sales strategy, strategic growth plans, and goal setting for each line of business
• Work with leaders in all lines of business to identify and remove barriers to achieving goals
• Maintain sales pipeline and pipeline reporting
• Leverage data and conduct data analytics to identify opportunities
• Leverage COIs, referrals from existing clients, and related sources to identify prospects
• Ensure all Bankers are trained to recognize opportunities and position the product; deliver or arrange training as needed
• Develop and promote internal incentive plans
• Identify initiatives to drive Merchant Services revenue growth
• Develop internal relationships through meeting attendance, presentations, and one-on-one engagements
• Build effective cross-functional communications and teams
• Help resolve complex client or deal-related issues
• Follow up with clients that have been approved but have not activated
• Monitor performance of the larger program and manage relationships
• Share feedback from Sales on tools needed to succeed
• Act as a liaison between the Line of Business, Internal Sales Teams, and Third-Party Service Provider in driving, developing, and retaining business
• Help sales teams identify and act on cross-sale opportunities
• Understand the Merchant Services competitive environment and overall payments industry trends to execute successful sales activities
• Work to achieve sales goals, including fee revenue, client activations, and branch engagement

As a Merchant Business Development Officer, you will have an opportunity ...

The Merchant Services Business Development Officer (BDO) works with Bankers, Banking Centers, and Sales Leadership to drive growth of the Merchant Services program. The BDO champions Merchant Services across the organization and grows the merchant portfolio through robust sales plans, banker education, promotions, sales events, and coordinated field engagement. The BDO travels throughout the bank footprint to meet with bankers and attend events, serving as the primary face of the program and supporting continued business growth.

This position requires the following educational and/or job experience:

• High school diploma or equivalent
• 5+ years in a Merchant Sales/Management role and/or related business…