Security Floor Supervisor
Listed on 2026-01-01
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Security
Security Guard, Unarmed Security
Job Title
Security Floor Supervisor
DepartmentOperations
Reports ToSecurity Manager
FLSA StatusHourly, Non-Exempt
Why the Colorado Convention Center is a great place to work- $500 Signing Bonus at completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service!
- Generous Paid Time Off and Holiday Pay
- Health, dental, and vision insurance, eligible upon hire
- 401(k) investment plan, with a discretionary employer match of up to 3%
- Healthcare reimbursement and flexible spending plans
- Employer‑paid and supplemental life insurance
- Short‑ and long‑term disability insurance available
- RTD Eco Pass for full‑time employees
- Tuition reimbursement program (salaried employees after working full time for at least one year)
- Employee assistance program
$24.00 - $25.00 dependent on experience
General SummaryBy specific shift assignment, oversees and directs the work of Security Floor Agents assigned to respective shifts.
ShiftOvernight
Primary Duties and Responsibilities- Serve as senior agent on assigned shifts and effectively operate the shift in support of a high guest experience level of care for employees, clients, and patrons.
- Assist in implementing and effectively carrying out emergency, safety, and security programs and procedures when necessary.
- Implement foot and vehicle patrols of property; inspect and report on facilities compliance with safety and security procedures.
- Assist the investigation, reporting and follow‑ups on incidents including damage/injury to the facility or employees; assure proper and immediate routing of incident reports to Assistant Manager or Manager for review and final report.
- Assist with overview and reporting of client‑contracted event security.
- Assist with assignments and permitting for temporary parking.
- Assist with taking photos at base when needed.
- Perform foot and vehicle patrols of property; inspect and report on facilities compliance with safety and security procedures.
- Carry out emergency, safety, and security programs and procedures when necessary.
- Investigate and report on incidents including damage/injury to the facility or employees.
- Assure POD compliance on patrols.
- Provide a guest services level of care for employees, clients, and patrons.
- By direction, provide assignments and permitting for temporary parking.
- Other duties as assigned.
Education and Experience
- High school diploma or GED.
- Two to four years security experience in a large facility.
- One year of supervisory experience preferred.
- Absence of felony or violent crime convictions.
- Demonstrate excellent communication (verbal and written) and interpersonal skills at all levels of staff and clientele.
- Work effectively with diverse groups of people at all levels within an organization; skill to work effectively as part of a team.
- Perform a leadership role and job tasks effectively despite sudden deadlines and changing priorities.
- Excellent problem‑solving and organizational skills.
- Provide customer service in a professional and considerate manner.
- Excellent record of dependability and reliability.
- Customer Service Experience, preferred.
- Basic computer skills.
- City and County of Denver Security Guard License required.
- Valid and current Class C Colorado Driver License preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions of this job.
Position requires physical ability to patrol and inspect the facility ground and buildings; up to 3/4 walking and 1/4 sitting. Frequent climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart. May be exposed to physical confrontations.
Subject to adverse weather conditions. A, B, or C shift work as assigned. Irregular and/or extended…
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