Security Officer

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

The Security Officer is responsible for the safety and security of all our guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.

The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.

Position Title: Security Officer

Location: Sonesta Denver Downtown

Department: Security

Reports To: Front Office Manager

Type: Non-Exempt (Hourly), Full-Time

Pay Range: $21.00 to $22.00 per hour

Final date to receive applications: November 7th, 2026

The Security Officer is responsible for the safety and security of all hotel guests, employees, and visitors. They are responsible for the protection of all hotel assets, ensuring that hotel security policies and procedures, in accordance with Sonesta Hotels International corporate guidelines, are enforced and that the hotel is in full compliance with all local, state, and federal regulations.

The Security Officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Performs normal hotel security functions to include fire prevention and safety checks.
• Investigates thefts, accidents, and other incidents which occur on the property.
• Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.
• Ensures a safe and tranquil environment for guests and employees.
• Assists guests and colleagues on all security and safety related enquiries.
• Resolves guest and employee complaints or requests.
• Conducts floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
• Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.
• Completes associates forms and reports related to any accidents or issues within the premises of the hotel.
• Immediately reports hotel deficiencies to appropriate departments for immediate repair.
• To perform other work-related duties as assigned by Management.

• Regular and punctual attendance.
• Ability to adhere to the property’s grooming standards.
• Ability to stand and walk on a continuous basis, and run as warranted.
• Ability to safely operate a motor vehicle during all hours and in all weather conditions.
• Ability to understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement…