Plumbing Drain Technician

Mighty Plumbing, Heating, Air & Electric is a trusted provider of residential plumbing, heating, air conditioning, and electrical services throughout the Denver Metro area and surrounding communities.

With over 20 years of industry experience, we are committed to delivering exceptional customer service, quality workmanship, and affordable solutions to homeowners.

At Mighty, we believe great people build strong teams. We are looking for motivated, customer-focused professionals who take pride in their work, value teamwork, and want to grow their careers with a company that invests in their success.

Great People. Strong Teams. A Mighty Future!

Mighty Plumbing, Heating, Air & Electric is seeking an experienced, motivated, and customer-focused Plumbing Drain Technician to join our growing team.

This position is responsible for diagnosing, clearing, maintaining, and repairing residential drain and sewer systems while delivering an exceptional customer experience.

The ideal candidate has strong technical troubleshooting skills, experience operating professional drain-cleaning equipment, and the ability to identify underlying plumbing concerns and recommend effective, long-term solutions.

Our Drain Technicians play an important role in customer satisfaction, revenue generation, and the overall success and profitability of our Plumbing Service Department.

• Diagnose and resolve residential drain and sewer line issues, including clogs, blockages, backups, and slow drainage.
• Perform professional drain cleaning using cable machines, drain snakes, hydro-jetting equipment, and other specialized tools.
• Conduct sewer camera inspections to identify obstructions, pipe damage, root intrusion, and other drainage concerns.
• Identify underlying plumbing issues and recommend appropriate repair or replacement solutions.
• Perform preventative drain maintenance and cleaning services.
• Assist with minor plumbing repairs and drain-related installations as qualified and authorized.
• Recognize when larger sewer repairs, replacements, or excavation services are necessary and coordinate with the appropriate plumbing team.
• Maintain and properly operate company-provided tools, equipment, and service vehicles.
• Complete all work in accordance with applicable plumbing codes, safety standards, and company procedures.

• Deliver an exceptional customer experience on every service call.
• Clearly explain drain and sewer issues, inspection findings, and recommended solutions to homeowners.
• Present repair, replacement, and preventative maintenance options that meet customer needs.
• Prepare accurate service estimates and communicate pricing before work begins.
• Identify opportunities for additional plumbing services, sewer repairs, system upgrades, and preventative maintenance.
• Promote company maintenance agreements and service programs.
• Build customer trust through honesty, professionalism, and quality workmanship.
• Work toward established performance goals, including revenue generation, customer satisfaction, and service efficiency.

• Maintain accurate service records, estimates, invoices, inspection findings, and job documentation using company systems.
• Document sewer camera inspection findings and communicate recommended next steps.
• Track materials, equipment, and inventory used during service calls.
• Communicate effectively with dispatch, customer care, management, and fellow technicians.
• Coordinate with Plumbing Service Technicians and management when additional repairs or specialized services are required.
• Participate in ongoing technical, safety, customer service, and professional sales training.
• Support fellow team members and contribute to a positive, collaborative work environment.
• Follow all company policies, safety procedures, and applicable regulations.

• Minimum of 2 years of experience in residential drain cleaning, sewer service, or related plumbing work.
• Experience operating professional drain-cleaning equipment, including cable machines and drain snakes.
• Ability to diagnose common drain and sewer problems and recommend effective solutions.
• Working knowledge of residential plumbing and drainage systems.
• Strong mechanical aptitude and problem-solving skills.
• Excellent customer service, communication, and interpersonal skills.
• Ability to explain technical findings and service recommendations clearly to homeowners.
• Strong…