Specialist, Occupancy Catholic Charities Archdiocese of Denver

Overview

Occupancy Specialist

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries:
Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:

An Occupancy Specialist at Catholic Charities:

• Provides administrative support by completing tasks including but not limited to maintaining waitlists and applicant files.
• Coordinating waiting list updates and purge.
• Organizes and maintains electronic and paper files to keep all required records.
• Review applications to determine eligibility in compliance with affordable housing programs.
• Review HQS and explain program rules and regulations to prospective residents.
• Perform applicant prequalification with includes but not limited to verifying eligibility documentation including: criminal history, eviction notices, child support payments, references and marriage license of all prospective residents.
• Verify household income through employer, social agencies and other sources for applicants.
• Notify applicants of determination in writing and explain reason.
• Coordinate the grievance process where applicable.
• Compile and update vacancy report of all available rental units.
• Store and file all denied applications and other necessary documentation.
• Process and evaluate tenant transfer requests including reasonable accommodations.
• Forward all completed files of eligible applicants to Compliance Specialist.
• Answer and respond to telephone inquiries and prepare written correspondence as needed.
• Schedule site visits as appropriate with prospective residents.
• Assure realistic and consistent efforts toward resident involvement, positive resident relations, response to expressed resident needs and development of social, educational, religious and recreational programs. Address resident relations in conjunction with on-site manager, when necessary.

• Knowledge of HUD, LIHTC, CHFA and other affordable housing requirements.
• Solid knowledge of Fair Housing Laws so that policies and actions are administered in compliance with Federal, State and Local laws.
• Demonstrated ability to function as a team member, supportive role.
• Ability to communicate clearly in both oral and written forms with a diverse population.
• The education and experience equivalent to a bachelor’s degree in a related field and three years of related work experience with at least one year of supervisory experience in a housing environment.
• Licensed ability to drive a vehicle and satisfactory driving record.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Knowledge of rules and regulations governing public housing programs and the state and local laws governing affordable housing management
• Knowledge of Fair Housing and Americans with Disability Act.
• Knowledge of HUD requirements and guidelines established for public housing leasing in order to ensure that residents meet eligibility requirements.

• Two to four years related experience and/or training; or equivalent combination of education and experience. On-site Management experience preferred.

• Valid CO driver’s license, satisfactory driving record and proof of insurance required.
• Certification as an…