Life Skills Manager

Base Pay Range

$24.26/hr - $24.26/hr

This range is provided by Urban Peak. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Under the supervision of the Neighborhood Program Manager, the Neighborhood Life Skills Manager will be responsible for providing direct supervision of youth in the Urban Peak Neighborhood programs. This includes assisting youth in increasing self-efficacy and reducing risky behavior, ensuring client safety, providing delivery of appropriate and effective program services and maintaining a safe and positive environment. Duties include supervision of youth in accordance with facility rules and regulations;

crisis intervention; facilities maintenance; group facilitation; promotion of a therapeutic environment; accurate, timely, and consistent data collection; and data entry. This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

• Two (2) years of college; OR a high school diploma or equivalent AND one (1) year of experience in the human services field.
• Lived experience reflective of the youth we serve is encouraged but not required.
• The ability to connect well, work effectively, and communicate in a culturally responsive manner with a diverse youth population.
• Exercise discretion and independent judgment and set clear and appropriate boundaries with youth.
• Knowledge and understanding of issues of the homeless adolescent/young adult population, mental health issues, and substance abuse among high‑risk young adults.
• Provide services that are trauma informed, appropriate, and effective.
• Problem solving skills (multi‑tasking, assessment, organization, and prioritization).
• Team‑oriented and able to coordinate with various departments and staff.
• Understanding of the provision of and commitment to trauma informed care.
• Must be QMAP‑certified or eligible for QMAP certification.
• Ability to use second language in written and verbal communication is desired but not a requirement (most common languages in the Denver Metro area).
• Must be insurable as a driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and/or an approved personal vehicle.
• Ability to use second language in written and verbal communication is desired but not a requirement (most common languages in Denver Metro area).
• Must pass both federal and state background checks.
• Must pass pre‑employment TB screening.
• Must pass a pre‑employment physical examination.

The job duties of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional work functions and duties may be assigned.

• Accurately document admission record and record actual services received by clients or tenants.
• Collect and maintain accurate data on an ongoing basis.
• Document relevant and significant events that occur during the shift in the Communication Log.
• Maintain clear and effective communication with other staff regarding clients or tenants.
• Limited case management responsibilities will require maintenance of thorough and accurate files.
• Work to ensure confidentiality.

• Provide milieu supervision and work to ensure the safety of the youth and their environment.
• Assure that youth maintain cleanliness of the shelter environment.
• Provide direction and support to youth on the completion of daily chores and other milieu activities.
• Maintain a welcoming presence and support youth who come into the shelter.

• Collect and record necessary intake information to reflect the needs of clients.
• Assess appropriateness of client admission to shelter and forward data to intake supervisor for additional follow‑up.

• Facilitate group activities and discussions.
• A limited caseload may be assigned to this position as the primary case manager (provided that the individual has the appropriate credentials).
• Additional case management meetings may be required.

• Crisis…