Case Manager - Legacy Lofts; SIPPRA

Case Manager - Legacy Lofts (SIPPRA) - 10740 role at Colorado Coalition for the Homeless

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

This position is responsible for the delivery of comprehensive, intensive, clinical-based case management for adults experiencing chronic homelessness involved in the Housing First services program. Services are based on motivational interviewing, stages of change, strengths-based case management, housing first, and trauma-informed care. The position will provide outreach services, referral and linkage with mainstream services and housing, and crisis intervention for program clients.

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.

• Provide strengths-based case management, specifically housing placement and support, to homeless individuals with disabilities including substance use and significant primary and mental health care needs.
• Assist with connection to mainstream resources including health, mental health, and substance use treatment.
• Advocate for the needs of individual clients as well as for systemic change, whenever needed for the overall benefit of homeless individuals.
• Accept referrals internally from the Housing Intake and Placement Team as well as externally from the Denver Street Outreach Collaborative, and the statewide Coordinated Entry process and works collaboratively with staff of all agencies to provide high-quality service. Reports back to referral source in a timely fashion to inform them of client disposition and additional services needed.
• Communicate clinical assessments, interventions, and ongoing client contact through timely, thorough recordkeeping, route slips, contact forms, and verbal communication.
• Works with primary clients, as well as team clients, related to service planning, documentation of progress, service tracking, and outcome evaluation.
• Monitors client progress by regular, ongoing contact with individuals receiving services and contact with collaborative service providers both external and internal to CCH.
• Transports clients using a CCH vehicle or an approved personal vehicle.
• Collaborates and coordinates with internal and external programs to facilitate client referrals and to ensure continuity of care. Serves as a liaison with collaborating agencies and other teams within the organization, establishing and maintaining effective working relationships with organizations and groups providing services to our target population.
• Assists others with work that needs to be done at moments of urgency or crisis.
• Must carry a cell phone and be accessible when in the field to the program clients and community partners.
• Navigates the Social Security, Medicaid, and Medicare systems on behalf of or with clients.
• Completes Medicaid authorizations, HMIS data entry, as well as any other reporting requirements…